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Opinion CHAMBER


The Official Publication of Greater Birmingham Chambers of Commerce


LINK


Editor’s View


By John Lamb


Why it’s important to keep things diverse


Sutton Coldfield


Chamber of Commerce


Greater Birmingham


Commonwealth Chamber of Commerce


We’ve all heard the old cliché about the elephant in the room, where the most obvious issue is not noticed even though it’s staring you in the face. The same might apply to many organisations


Greater Birmingham


Transatlantic Chamber of Commerce


who fail to exploit the full potential of their very own elephant – their colleagues. That is why the Chamber is devoting so much


Front cover: Chamber chief executive Paul Faulkner and Chamber Council member Diane Rance launch the Growth Through People productivity campaign at the Botanical Gardens See page 7


Editor John Lamb 0121 607 1781, 0797 1144064 j.lamb@birmingham-chamber.com


Deputy Editor Dan Harrison 0121 607 1887, 0797 1144052 d.harrison@birmingham-chamber.com


Reporter Jessica Brookes 07508317356 j.brookes@birmingham-chamber.com


You can now read the latest issue of CHAMBERLINK and view back issues online at: www.greaterbirminghamchambers.com


time to a Growth Through People campaign (see page 7), which runs until 22 March. It is designed to boost productivity by recognising the leadership potential that may be lurking on their very own doorstep. Research by Curium Solutions, the award-


winning business transformation company, shows that leadership roles are dominated by people who prioritise outcomes over more people-focused attributes like collaboration and cohesion. They say it is well known that more diverse


teams improve financial performance but few organisations take the hint. It’s not enough, they say, to just focus on


characteristics like race, gender and disability. Far more important to concentrate on the diversity of personality, thinking and behaviour. Their conclusions are based on TetraMap®, a


Published by


learning model that is designed to accelerate an understanding of self and others. The Chamber is teaming up with many


Kemps Publishing Ltd 11 The Swan Courtyard, Charles Edward Road, Birmingham B26 1BU 0121 765 4144 www.kempspublishing.co.uk


Managing Editor Laura Blake Designer Lloyd Hollingworth


Advertising 0121 765 4144 jon.jones@kempspublishing.co.uk


Printers Stephens & George Print Group


PRIVACY NOTICE: Kemps Publishing Ltd process personal information for certain legitimate interest purposes, which includes the following: • To provide postal copies of this publication to Chamber members and Kemps' customers; and


• To offer marketing and promotional opportunities within this publication to Chamber members and prospects.


Whenever we process data for these purposes, we always ensure we treat your Personal Data rights in high regard. If you wish to, you can visit www.kempspublishing.co.uk to view our full Privacy Notice and to learn more about our legitimate interests and your rights in this regard.


CHAMBERLINK is produced on behalf of Greater Birmingham Chambers of Commerce by Kemps Publishing Ltd and is distributed to members without charge. The Chambers and the publisher are committed to achieving the highest quality standards. While every care has been taken to ensure that the information it contains is accurate, neither the Chambers nor the publisher can accept any responsibility for any omission or inaccuracies that might arise. Views expressed in the magazine are not necessarily those of the Chambers. This publication (or any part thereof) may not be reproduced, transmitted or stored in print or electronic format without prior written permission of Kemps Publishing Ltd.


4 CHAMBERLINK March 2019


experts from across the city, including Curium, to examine in detail how this glaring gap in the structure of businesses can be filled. When the campaign started at the end of February, the focus was on delivering growth


‘It’s not enough, they say, to just focus on characteristics like race, gender and disability. Far more important to concentrate on the diversity of personality, thinking and behaviour’


through responsible leadership when delegates concluded that greater emotional engagement and connection was required to develop people. Anne Clews is Curium’s head of performance solutions and she reckons that creating an environment in which people understand themselves and others is the way to unlocking the potential of all employees. The rest of the series will examine the many


twists and turns on creating your own talent and leaders and will ensure that you do not finish up with too many chiefs and not enough Indians.


TALKING of diversity, it’s astonishing how the


service you receive can vary. I experienced excellent service from Mercedes Benz when work needed doing on my car. I was provided with an excellent place where I could work in peace while I waited, plied continually with excellent coffee biscuits. At the other end of the work spectrum, I was


promised calls on three occasions to solve a heating problem and was stood up every time. On Valentine’s Day too!


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