MEMBER NEWS
Handelsbanken’s Leicester New Walk team
Bank tops customer satisfaction survey
L-R: John Hamnett and TJ Duncan-Moir
processes at its 54,000sq ft manufacturing plant to enable a reconfiguration of its workstations and machinery to improve productivity and the manufacturing process flow. This has enabled A1 to improve its overall productivity by 30% – which, in turn, has led to the creation of eight new jobs and puts A1 close to achieving the 150- employee milestone.
Mrs Duncan-Moir and Mr
Hamnett were also delighted that the judges recognised A1’s continued commitment to setting the benchmark for the rest of the industry. It still remains the only UK
company to achieve the CE Mark for an entire flue system – even though the standard became mandatory in July 2013.
Handelsbanken, the local relationship bank, has been rated top for customer satisfaction and loyalty for the ninth year running in an independent survey of British banks’ personal and business customers. Named Britain’s most admired bank, the 146-year-old bank, with a
branch in Leicester New Walk, has further improved its scores versus last year. The survey - by European research institution EPSI Rating - confirms that Handelsbanken maintained its top rankings. The results build on the bank’s standing in the Government-backed Business Banking Insight survey (BBI), where Handelsbanken was ranked top by its SME customers. Run by the British Chambers of Commerce and the Federation of Small Businesses, the BBI survey found that Handelsbanken’s SME customers were more willing than customers of their competitors to recommend their bank. John Clay, Manager of Handelsbanken’s Leicester New Walk branch,
said: “This is a fantastic endorsement of our continued customer- focused approach to the market.”
Triple awards success for Rodgers Leask
Engineering consultancy Rodgers Leask is celebrating after a triple success for its work on major regeneration schemes involving brownfield sites. The firm, which has its
headquarters in Derby, triumphed at the 13th Brownfield Briefing Awards, a flagship event which recognises best practice in the remediation sector and rewards technical and conceptual excellence. Rodgers Leask won two
categories and was highly commended in a third.
Rodgers Leask won best
brownfield infrastructure project for its surface water and foul water management systems at the 600- acre former Llanwern Steelworks site at Newport in South Wales. The company’s win in the Best
Biodiversity Enhancement category was achieved for its work to re-route the River Ewelme at a former engine works at Dursley, Gloucestershire. It was also highly commended for its
The Rodgers Leask team with their awards
input on the redevelopment of the former MG Rover works at Longbridge in the West Midlands.
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