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Building trust among your team gives them the confi dence to do their job well


powerful in having your team members verbalise – for the whole group to hear


– their fear, their struggle, their concern. It’s the fi rst step to solving the problem, so scrutinise the person who reports


“everything is fi ne!” or “no stucks today”. In addition to these, weekly meetings


• Five minutes – good news stories (personal or professional) from


• 10 minutes – what are the numbers for the business in that week? Try to


everyone, and fun in nature.


• 10 minutes – look at feedback from team members and gym members.


focus on three numbers that offer business insights.


• 30 minutes – focus on just one large priority that needs to be worked on.


This may not solve the priority, but will be something you chip away at. Finally, the two-hour monthly


meeting is all about learning – about you passing the culture or the DNA of the organisation to your team. You should review the income of the month, look at what is and isn’t working operationally, and develop your team through learning. This type of schedule will create


rhythm and certainty in your team – the foundation for building trust. Ultimately, if you care about your team and show your own vulnerability, they’ll trust you. When that trust is real, your team will engage and you can lead them. You may never need to manage them again. ●


July 2014 © Cybertrek 2014


What issues constantly pop up or what are people hearing?


• Dan Pink: http://youtu.be/ rrkrvAUbU9Y


Videos we recommend


• Dan Ariely: http://youtu.be/ wfcro5iM5vw


should be focused on issues and strategy gathering, based on successful daily huddles. The structure is simple:


• Drive by Daniel Pink


Want to learn more? Books we recommend


• Mastering The Rockefeller Habits by Verne Harnish


• Predictably Irrational by Dan Ariely • Start with Why by Simon Sinek • Leaders Eat Last by Simon Sinek


• Five Dysfunctions of a Team by Patrick Lencioni


● Online registration and payments


● Automatic progress reporting to


members/parents


• Simon Sinek: http://youtu.be/ qp0HIF3SfI4


• Simon Sinek: http://youtu.be/ ReRcHdeUG9Y


Justin Tamsett is founder and MD of Active Management, a business consulting company with a goal to reduce healthcare costs across the planet by enhancing businesses. He’s a thought leader and speaker who aims to share practical ideas that can be implemented immediately, with hundreds of clubs receiving monthly education as members of Active Management. Email: jt@activemgmt.com.au Web: www.Activemgmt.com.au Facebook: www.Facebook.com/ ActiveManagement Twitter: @JTActivemgmt


● Automatic contacts via Email and SMS


● Full statistic and reporting suite


User friendly Time saving Cost-effective


To learn more about Cap2 please call 0845 504 8528, email sales@cap2.co.uk or visit us at: www.cap2.co.uk


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COURSE MANAGEMENT SOFTWARE MARKET LEADING


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