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CONSULTANCY PROFILE GOCO Hospitality


Suite 47, Nai Lert Tower, 2/4 Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand


Tel: +66 2 655 2323 Fax: +66 2 655 2324 Email: goco@goco.co Skype: GOCO Hospitality LinkedIn: http://www.linkedin.com/company/goco-hospitality Facebook: www.facebook.com/gocohospitality www.goco.co


Background briefi ng GOCO Hospitality was launched in 2011. It is a privately held company, led by key stakeholder and chief executive offi cer Ingo Schweder.


Main services


GOCO is a full-service hospitality and spa con- sulting and management company dedicated to delivering the most cutting-edge wellness hospitality concepts. We create, innovate and operate tomorrow’s hospitality concepts, as well as deliver unique business solutions to a clientele ranging from individual investors to global hospitality brands.


Our scope of services includes: ■ Market research and feasibility ■ Brand and concept development ■ Design and technical services ■ Pre-opening and set-up ■ Management


Through its ability to create sustainable and profi table concepts, it ensures value for its stakeholders, while stimulating GOCO’s global growth. GOCO’s projects are innovative, authentic, refl ect local cultures, and strive to make a social impact in its communities. GOCO Hospitality approaches the spa and hospitality business with an emphasis on sound fi nancial structures, best-of-breed management systems, personnel develop- ment and brand-building prowess.


www.spahandbook.com


Additional services GOCO is involved in the masterplanning pro- cesses for mixed-use wellness real estate projects. It also offers development services, operational analysis and reconceptualisation and refurbishment for underperforming spas. GOCO carries out business, operational, sales,


marketing and architectural audits to identify opportunities transform facilities, improve the guest experience and maximise revenues.


USPs


GOCO has a passion for wellness and an ambition to develop tomorrow’s hospitality concepts. With 25 team members, repre- senting 14 nationalities, it has international experience in business development, spa operations, hospitality management and mar- keting and branding. GOCO was recognised as Best Spa Consultancy by SpaChina Magazine two years in a row and Spa Consultancy of the Year by The Crystal Awards Asia Pacifi c in 2011.


How many spas do you supply? Twenty-fi ve projects in over 10 countries.


Top clients MGM Hospitality with active projects in India, China, Vietnam, Middle East and South-East Asia; Marriott Hotels & Resorts; Mövenpick Hotels & Resorts; Starwood Hotel & Resorts;


Ingo Schweder


Steigenberger Hotels & Resorts; Paramount Hotels & Resorts; IMC Octave Living Singa- pore/Shanghai; Interstate Hotels & Resorts.


Plans for 2013 GOCO will move into purpose-built 550sq m headquarters in Bangkok. Additionally, it will pre-open the iconic 8,000sq m GOCO Hot Spring & Wellness Center, in Xiangshan, China. It will also develop an elephant sanctuary/ eco-resort,Thailand; Song Spa at the Zilan- men Exhibition International Hotel, Shenyang, China; GOCO spa at JW Marriott Resort, Venice, Italy and spa at Starwood’s Ajman Palace, Ajman, UAE, with GOCO Barber and GOCO Medi-Spa.


Who’s who? Ingo Schweder, CEO; Thomas Wurzinger, group director operations; Josephine Leung Hok, group director design; Gisela Willmes, group director learning and education; Mat- thew Brennan, director fi nance; Emlyn Brown, director spa operations.


What the clients say


“GOCO’s team, with its depth of experience and international track record brings a vision- ary eye to the design and detail of Paramount Hotels & Resorts’ wellness experience.” Thomas van Vliet, chief executive offi cer, Paramount Hotels & Resorts


spa business handbook 2013 79


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