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COMPANY PROFILE Oakworks Inc


923 East Wellspring Road, New Freedom, PA 17349, USA


Tel: +1 717 235 6807 Fax: +1 717 235 6798 Skype: Oakworks www.oakworks.com


Background briefi ng Oakworks was founded in 1977 and is oper- ated by founders and owners Jeff and Linda Riach. Oakworks serves the spa, massage, and medical markets from its 91,000 sq ft factory in Pennsylvania, USA. Oakworks Medical is ISO13485 registered and its products are FDA listed.


Main products Oakworks is the premier US manufacturer of spa, wellness, and medical treatment tables and chairs. The company also has a broad range of products designed to improve ergo- nomics for the therapist and the comfort of the client such as stools, specialised position- ing systems, trolleys, and bolsters.


Additional products and services Oakworks offers custom design services, working closely with customers to develop unique solutions ranging from simple aes- thetic touches on spa tables to complex medical tables designed to work with the lat- est technologies in imaging and surgery.


USPs ■ Value – quality at a competitive price. ■ Variety – products for all spa, massage and medical needs.


■ Versatility – easy to use/multi-functional. www.spahandbook.com


■ Verifi ed – proven durability. Over 35 years' craftsmanship built into every product.


■ Vision – the future in practice – today. Top clients


Shangri-La; Hilton; Four Seasons; Peninsula; St Regis; Marriott; Westin; Omni; Starwood; Ritz Carlton; Bliss; Hyatt; Intercontinental; Armani; Sheraton; Le Méridien; Banyan Tree; Sofi tel; ESPA; Borgata; Waldorf Asto- ria; Aveda; Venetian; Orient Express.


How many spas do you supply? Thousands of spas across the world.


Where in the world? Oakworks has a global network of distributors and works direct with large customers.


Plans for 2013


Oakworks is expanding its international net- work of distributors and service in the spa and medical markets, focusing on the Mid- dle East and Asia to take advantage of growth. It's also expanding the functions of its Hong Kong offi ce to better serve the Asian market with sales support and service. Oakworks is expanding its line of medi-spa and medical tables to serve the wellness and recovery sec- tor and will debut the 300 Series Procedure Chair, a fully electric model. In addition, the


Jeff Riach, founder and owner


ProLuxe line of electric, cost-effective spa tables will be available with shelves for a hot towel cabinet and storage.


2013 trade shows American Academy of Dermatology Annual Meeting, Miami Beach, FL; BITAC Spa, Alberta, Canada; SpaTec North America, Spring, New Orleans, LA; SpaTec Europe, Tenerife, Spain; SpaTec North America, Fall, San Diego, CA; ISPA Conference & Expo, Las Vegas, NV; HI Connect, Nashville, TN, USA.


Who’s who? Rich Elsen, CSO; Joe D’Antonio, director of business development; Sharon Krout, busi- ness development manager.


What the clients say


“We've recommended Oakworks exclusively for eight years. We know their tables are the best and have placed them everywhere from grand hotel spas to high-end medical spas. Spas report that they exceed expectations and cli- ents comment on their exceptional comfort.” Stephanie Foy, owner, Spa Resources


“ Oakworks beds stand the test of time, are ver- satile, durable and comfortable. I recommend them to anyone buying a massage table.” Laura Walker, Owner, Spa Solutions


spa business handbook 2013 193


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