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COMPANY PROFILE Book4Time


9040 Leslie Street, Suite 226, Richmond Hill, Ontario, L4B 3M4, Canada


Tel: + 1 905 707 0070 Fax: + 1 905 707 0881 Email: sales@book4time.com www.book4time.com


Background briefi ng In 2004 Book4Time was the fi rst company to bring Software-as-a-Service (SaaS) spa management to the professional spa market. Since that time the company has continued to make signifi cant advancement towards leveraging the full potential of the world’s largest cloud – Amazon EC2.


As a result, Book4Time has become a lead-


ing provider of cloud-based spa management solutions to the world’s most exclusive spa brands in over 30 countries. At Book4Time, every installation starts


with a bespoke experience tailored around your most pressing business challenges.


Main products Book4Time’s cloud-based spa management solution enables spas to solve a wide range of challenges from online booking to acquiring new customers through social media. With a robust full-service software suite which includes everything from real-time online booking and guest management to mobile front desk, marketing, social media and comprehensive reporting tools – Book- 4Time is the platform of choice for spa industry professionals and high-end luxury brands looking to scale their business. Book4Time’s open API is designed to inte- grate seamlessly with third-party systems


www.spahandbook.com


and leading hotel management systems. With Book4Time, businesses can easily customise every detail of their guest experience from scheduling and check-in to post-service fol- low-up and marketing.


USPs By working closely with world class spa brands and leaders in the community, Book- 4Time continues to create leading edge solutions to traditional industry challenges, including yield management, social market- ing and centralised reporting. Book4Time’s innovative edge delivers a full


range of solutions which enable businesses to holistically manage, grow and extend the value of their business. This can directly result in an overall increase in booking rate, repeat sales and a healthier bottom line for spas and the industry as a whole.


Where in the world?


Book4Time is the solution of choice to man- age spas and salons in over 30 countries. Currently powering many of the world’s


largest and most exclusive hotel and day spas, Book4Time is rapidly entering new and emerging markets. The company has a major presence in the UK, USA, Canada, UAE, India, China, Mexico and the Caribbean. But it doesn’t stop there,


Roger Sholanki, founder and CEO


because Book4Time’s technology is designed to run on low-bandwidth it can reach spas in remote regions of the world from Bali to Tan- zania and beyond.


Top clients Many of the world’s most exclusive and best run spas, along with millions of their guests worldwide, count on Book4Time. Major accounts include W Hotels, Red Door Spas, Bliss, Four Seasons, Hyatt, St Regis, Westin and Selfridges.


2013 trade shows ESI Toronto; ISPA; Starwood IT Conference.


Who’s who? Roger Sholanki, founder and CEO; John McDonald, VP of sales & marketing.


What the clients say “The team truly understands our needs, and that's because they took the time to listen.” Paul Kaczmarek, CIO, Red Door Spa


“Book4Time is easy to learn and very intu- itive to use. My staff and I found we could 'learn as we go' while still being able to run a seamless business.” Joey Detenber, spa director, W Hotel, Atlanta


spa business handbook 2013 159


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