Because time is
TickeTing
valuable...
OmniTickeT insTallmenT Billing
Focus on zoos
fun-kit.net
...choose Time Pursuit, latest generation web based booking and EPoS system for admissions, experiences, retail and F&B.
Multi-channel advanced sales, on-site ticketing and integrated customer management that drive revenues, productivity and delight your customers.
What’s the product? The OmniTicket Installment Billing software module allows venues to offer flexible pay- ment plans for customers buying annual passes, season passes and memberships. For example, a customer could purchase an annual pass for 12 monthly payments, which are then automatically charged to their credit card. Or a season pass – ideal for the summer season at a water- park – can be purchased through three automated credit card payments over a three-month period. This functionality sup- ports the creation of automated payment plan contracts, automated billing cycles, automated payment processing and the automated blocking of passes when scheduled payments are declined.
What’s new about it? The product offers unprecedented flexibil- ity in the creation of payment plan offers that adhere to the specific product being purchased. An unlimited number of plans can be created to support various market- ing initiatives and promotions. For example, one client used this for a
the search engine for leisure buyers
(Above) OmniTicket’s Installment Billing software can be used both online by customers and at the front gate of attractions by staff
Going really wild with Timberplay
DierenPark Zoo in the Netherlands has used products from Timberplay’s natural equipment range to create a really wild indoor play space. Inspired by the Weaver Bird’s nest
and developed by Timberplay’s par- ent company, Richter Spielgeräte, it features climbing nets and water fea- tures, bridges and bespoke play huts. The overall aim of the develop-
ment was to provide an opportunity for children to become little monkeys
Christmas lay-away offer whereby a cus- tomer buying an annual theme park pass as a Christmas gift could make a deposit up front and then pay the balance at a later date before the end of the year.
Sutcliffe Play’s concrete transformation
merlin sOfTware’s experT TickeT the leisure activity booking system
Call us on +44 (0)1223 651400 Email us at
info@openfrontiers.com Visit us at
www.openfrontiers.com
Time Pursuit is an Open Frontiers solution
What’s the product? Expert Ticket is a fully integrated system, which allows operators to manage their attraction with access to any area being automatically controlled by them using the unique bar-coding system. The reduction in staffing levels reduces
costs and the unlimited number of tickets they can issue means they can create tick- ets for new events and exhibits in minutes. The system also allows them to manage all aspects of events and customer rela-
In a move designed to improve the overall visitor experience and increase footfall, Battersea Park Chil- dren’s Zoo in London has seen the installation of a new play area. In conjunction with the zoo’s owners – the Heap family – a large concrete space at the attraction has been transformed by outdoor play- ground equipment company Sutcliffe Play. A landscape has been created with the aim of encouraging children to play, discover and learn. More than 40 pieces of equipment have been installed, allowing children
tionships, plus the marketing of all events directly to customers. It also incorporates retail management. Tickets can be sold or redeemed at any till point for those out-of-season situations where only the till in the shop is operating.
Which attractions use your new product? Clients include Ripley’s Believe it or Not!, Wentworth Castle, Bressingham Steam Museum and Muncaster Castle. l
fun-kit.net KEYWORD sutcliffe AM 2 2011 ©cy AM 3 2011 cybertrek 2011 k 2
to experience many different forms of play including sensory, interactive, challenging and natural. As a result, not only have visitor numbers increased but the zoo has experienced a boost in food and bev- erage and retail sales as well.
How does it work? The OmniTicket Installment Billing module makes it easy for attractions to offer their guests flexible payment options. With this add-on functionality, staff can generate pass holder contracts on the sale of a pass, and schedule automated billing cycles, automated payment processing and the automated blocking of passes when scheduled payments are declined. The Installment Billing functionality
integrates seamlessly with OmniTicket’s on-site and online solutions to encourage easy renewals through both the front gate and on the website.
themselves and it incorporates a lot of sand play – ideal for children of all ages, particularly when combined with a miniature building site. The space has achieved the objec-
Which attractions use your new product? Two theme park clients – one in Orlando and one in Hollywood – have implemented this technology in the last six months. Wild Adventures theme park in Georgia
tive of increasing dwell time within the zoo, which itself has had the ef- fect of boosting secondary spend. A further benefit has been a significant increase in visitor numbers.
fun-kit.net KEYWORD timberplay
implemented an early version for a Christmas lay-away option online and WaterWorld in Colorado will be launching this feature for its 2011 summer season.
log on to
www.fun-kit.net & type the company name under ‘keyword search’
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