Out and About Casio Courtesan Dim Sum Bar Brixton, UK
2 Fusing flavour
Just 6 months ago, Hammant Patel Villa opened Courtesan Dim Sum Bar, South of the River Thames, with an extensive menu of authentic Dim Sum, champagne, cocktails and wines. “We simply acted on a gap in the market by creating an innovative and modern Dim Sum experience. As you would expect, with over 50 fresh dishes on order from the menu and new additions and enhancements added each day as we expand the experience, we are quite demanding from what we need from our accounting and ordering terminals.” explains Hammant Patel Villa. With a previous career in IT, Hammant knew that flexibility and future proofing would be key to both initial and ongoing success. “A lifetime in IT has meant that I strive to make sure that I source the latest technology available and thereby future proof the restaurant in the process. Searches I made on the Internet quickly revealed that the functionality I needed seemed to be the reserve for high end EPoS systems with big price tickets, but with no user interface and heavy installation and ongoing maintenance overheads.”
As a newcomer to the restaurant trade, the key to success was to provide quality food made by experienced hands and using only the freshest of ingredients and the right technology to support his venture. “Ordering the Casio V‐R100 meant that we had just opened the restaurant up to fields of possibilities with all the
with technology
Courtesan Dim Sum Bar, Brixton, opens to fantastic reviews and flexible control over diverse food and drinks menu, using the Casio V-R100 Android EPoS terminal.
applications of the Android Platform available at our fingertips. With new Apps being added each day, our investment was future proofed and we could grow and add Apps as fast as we liked. Suddenly, in quiet times, staff could access the Internet and social networking sites and we are able to read reviews and even respond to requests made in the social community, like requesting tables over Twitter!” It took 5 minutes to train the staff who quickly got to grips with the easy to use, large colour 10.4inch adjustable colour touch screen that allows management to quickly add specials and seamlessly flag new dishes.
Printing from till to bar to kitchen is also in place and positively effecting productivity between the work spaces. Hammant comments “As we are in our first year, our understanding of effective workplaces and positioning areas is evolving. What we enjoy with the V‐R100 terminals is total flexibility in
changing/adding another printer available on the (wireless) network. For the V‐R100’s low level entry price point, that’s a pretty nice feature and has formalised the ordering procedure so that there can be no mistaking which customer has ordered what, and in which order.”
Contact Casio
T: +44 (0)20 8208 9510 W:
http://partners.casio.co.uk/androidepos/features.asp 58
www.a1retailmagazine.com
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