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Technology >> Innovation BACK-OFFICE SOLUTIONS Centaman app keeps operators connected


CENTAMAN Systems, the global provider of ticketing, reservations, point-of-sale and customer relationship management solutions, will feature its Mobile Business Intelligence Reporting system as part of a vendor technology showcase at this year’s IAAPA Attractions Expo. MOBI reporting enables workers to stay connected to their business with real-time access to data via their preferred mobile platform. “In today’s on-the-go business environment, MOBI provides intelligent, customisable reporting anytime, anywhere,” said Centaman marketing manager Joanne Cummins from the company’s headquarters in Sydney, Australia. “Data can be accessed via an app for smartphones, web-based reporting or scheduled text/ SMS messages.”


TICKETING SYSTEMS Gateway platform helps boost revenue


AS part of its plan to implement new revenue solutions, Cincinnati Zoo in Ohio has been working with Gateway Ticketing Systems on a successful facility upgrade. Having different systems for food, retail and ticketing, the zoo previously found it difficult to effectively create cross promotions among those segments. Gateway’s integrated system provided a unified solution that enabled the attraction to leverage the enhanced business intelligence and take advantage of the increase in attendance. The zoo’s food and retail partner, Service Systems Associates, has implemented the Galaxy ticketing system at food and retail locations to create a fully integrated system. Meanwhile, Cincinnati Zoo’s business intelligence partner, BrightStar Partners, has implemented IBM’s Cognos solution on top of the Galaxy transactional system to provide real-time reporting, analytics and event notification. “In a time when competition for the leisure dollar is tougher than ever, the zoo - already an experienced Galaxy user - decided to take our business to the next level by moving all of our earned revenue onto the Galaxy platform,” said director of park operations John Lucas.


SPRAY PARKS Empex embraces automation


AS a pioneer in the industry since 1986, Empex Watertoys remains a leading manufacturer and supplier of wet play products for waterparks, theme parks, hotels and resorts, municipal parks, campgrounds, zoos and residential parks. The company, based in Ontario, Canada, recently unveiled the unique Carnival Cruise spray park in which all water features are controlled by an activation bollard. The system activates the water toys in specific sequences, creating a surprise element for the participants. It runs for a pre-determined amount of time and then shuts off, allowing the facility to be dormant when nobody is in the area. The installation includes a central Aquadek climb and slide feature surrounded by various spray features, including the Aquadome, Aquabow, Aquashower, Aquajog and Aquastream. A series of animated Aquajetz are placed throughout Carnival Cruise spray parks, creating a symphony of water sprays once activated.


SIMULATORS Jolly Roger to showcase IX Simulator


AFTER launching the IX Simulator in the UK earlier this year, kiddie ride manufacturer Jolly Roger is taking the product to the IAAPA Attractions Expo 2010. The IX Simulator was developed by Jolly Roger in partnership with parent company Photo-Me International and adds to the company’s impressive collection of amusement machines. The group will be providing live demonstrations of the simulator at its IAAPA stand at the Orange County Convention Centre, Florida, from November 16-19. The simulator enables customers to choose from four unique rides to enjoy inside the machine. Once the ride is in motion the animated graphics create an interactive experience that keeps youngsters entertained and thanks to the ergonomic design, the simulator will suit most retail environments. Francois De Freitas, marketing manager at Photo-Me UK, said: “The IX Simulator will be a revolutionary product in the kiddie ride market and will not only appeal to the younger generation but to all our site-owners.”


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