DESIGNED FOR SUCCESS
If you’re like a lot of veterinarians, you left veterinary school dreaming of the day you would open the doors to your very own, brand new animal hospital. You imagine the fi rst day the hospital will open, with curious neighbors stopping by and new patients and clients coming in to be among the fi rst to be treated. You envision watching young animals grow, while also watching the entire family evolve over the years. And above all, your goal is to provide the best quality of care possible every single day.
Turning that dream into a reality is both an exciting and sometimes overwhelming experience. Veterinarians are faced with unique challenges when it comes to building a new hospital, which is why it’s important to have a dedicated team with extensive knowledge of the specifi c needs of veterinarians.
A PARTNER FOR SUCCESS
When you partner with Patterson to bring your hospital ideas to life, you get that dedicated team as well as the innovative 3D capabilities of Patterson’s exclusive offi ce design software, DesignEdge. Our team of experts help you during every step of the process, beginning with the initial design.
It all starts with Michael Reynolds, a Patterson offi ce designer who has worked on nearly 1,000 veterinary hospital designs during his career. He knows the ins and outs of what it takes to maximize space, and understands the types of challenges veterinarians face. “My philosophy on offi ce design is to always think about two vantage points: the client and their experience, and the veterinary staff and their experience. Both have to be happy in that space or it’s not a good fi t,” said Reynolds. “When designing animal hospitals, that fi rst vantage point is more complicated because you have animals and their owners to consider.”
This means Reynolds must evaluate how sound and smell carries through a building, if there’s enough space for people and animals to comfortably and safely move around, and if an offi ce is designed ergonomically. “I always design for ergonomics. That’s a big part of everything that goes into a layout. You have to consider convenience, how the equipment will be positioned and storage,” said Reynolds. In animal hospitals, where space is often tight, maximizing
60 pattersontoday | Spring 2016
all available storage is important. For bulk supplies or large items, Reynolds indicates that it’s important to consider how those items are accessed, how frequently they’re accessed and how they get delivered to the hospital. Veterinarians spend a lot of time on their feet and moving around the hospital, so promoting career longevity is important to Reynolds, which is why ergonomics is a high priority. “Ergonomics fi ts into absolutely everything that I design.”
Another area of focus for Reynolds is on spatial awareness. “Designing a hospital for humans is so different from designing an animal hospital. You want to make sure your patients, their owners and your staff members don’t fi nd themselves in uncomfortable situations. It’s important to be conscious of places in the layout where animals may cross paths with each other, and then determine how to best minimize interaction. That might mean widening halls or repositioning certain exam rooms within the hospital,” said Reynolds. “And your staff members need to be able to move quickly and effi ciently through the hospital, remembering that at times they may be escorting animals, so minimizing bottlenecks is important.”
In short, Michael Reynolds puts a tremendous amount of thought and detail into his animal hospital designs.
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