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PAGE 2 | LIVEWIRE | MAY 2016


Power Outage 101


To save time and get your power back on as quickly as possibly, you should ensure the problem is not a circuit breaker that has opened or a blown fuse, which could be a sign of overloaded wiring or a defective appliance.


Check your lights and appliances in other rooms. If you still have power in some areas, then it is likely a breaker or fuse.


If your entire home is without power, check to see if your neighbors have power.


This is helpful when reporting the outage to TCEC. You can report a power outage via phone by calling 580.652.2418 or via the TCEC Mobile App. Be sure to have your meter number handy. It can be found on your meter or on your bill. We offer free glow in the dark magnets to write your meter number on. When calling, provide the best phone number to reach you in case TCEC needs to follow up during or after the outage. To check the status of large outages, visit the TCEC Facebook page at www.facebook.com/tricountyelectric. You can also visit www.tcec.coop and click the Outage Map link to view the number of outages in a certain area, which is helpful to see our progress during widespread power restoration efforts.


Watch a short video on how to report an outage via the TCEC Mobile App at https:// youtu.be/ivGZEP6rI-8.


Energy Efficiency Tip of the Month


Sometimes TCEC needs access to your meter, whether to restore power, perform regular maintenance or view your meter reading. Access to meters and transformers must be NHSW FOHDU RI VWRUHG LWHPV ÀUHZRRG ODQGVFDSLQJ VQRZ LFH and any other type of obstruction. Please keep this in mind, especially if your meter is attached to your house.


Meter access is outlined in the TCEC Rules and Regulations of Service on page 20 under the Member’s Service Obligations. Below is an excerpt from the document.


“Authorized agents of TCEC shall have access to premises of the Member at all reasonable hours for the purpose of removing, or replacing the property of TCEC, reading meters and all other purposes incidental to the supplying of electric service.”


Read more in the Rules and Regulations, located at www.tcec.coop > About > Rules & Regulations.


METER ACCESS in Rules & Regulations


Avoid placing lamps or TV sets near your room air- conditioning thermostat. The thermostat senses heat from these appliances, which can cause the air conditioner to run longer than necessary.


Source: NRECA


Electrical Safety Tip of the Month


Even a slight shock from a major appliance can indicate an extremely hazardous wiring condition. Turn the power to the appliance off at the circuit breaker. Do not touch the appliance until it has been checked by a licensed, qualified electrician.


Source: Electrical Safety Foundation International


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