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Aims of the OCoCP include mitigation of nuisance to the public and to safeguard the environment during construction. Construction activities will be monitored and policed by an Environmental Clerk of Works (ECW) supported by other specialists as necessary (such as ecological, archaeological, auditing specialists).


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In addition to the arrangements under this OCoCP the appointed Contractors will be encouraged to register with the Considerate Constructors Scheme which is a voluntary code of practice that seeks to:


minimise any disturbance or negative impact (in terms of noise, dirt and inconvenience) sometimes caused by construction sites to the immediate neighbourhood


eradicate offensive behaviour and language from construction sites; and - recognise and reward the constructor‟s commitment to raise standards of site management, safety and environmental awareness beyond statutory duties


32 2.4 33


The scheme requires constructors to adhere to the Scheme‟s Code of Considerate Practice.


Local Community Liaison


EAOL will manage public relations with local residents and businesses that may be affected by noise or other amenity aspects caused by the construction works. Public relations will be co-ordinated on site by a designated member of the construction management team. A proactive public relations campaign will maintained, keeping local residents informed of the type and timing of works involved, paying particular attention to potential evening and night time works and activities which may occur in close proximity to receptors. A combination of communication mechanisms such as posters and parish meetings will be employed to keep local residents informed.


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A designated EA ONE local community liaison officer will field and respond to any public concerns, queries or complaints in a professional and diligent manner as set out by a project community and public relations procedure which will be submitted for comment to the Local Authorities.


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Parish Councils in the relevant area will be contacted (in writing) in advance of the proposed works and ahead of key milestones. This information will include a timetable of works, a schedule of working hours, the extent of the works, and a contact name, address and telephone number in case of complaint or query. Enquiries will be dealt with in an expedient and courteous manner. All complaints will be logged, investigated and, where appropriate, rectifying action will be taken.


Outline Code of Construction Practice. Version 3. Page 15


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