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WTM LONDON 2016 ®


RESPONSIBLE TOURISM


Responsible Tourism Day 3 The day opened with a session on Captivity, Wildlife and Tourism. Dylan Walker, CEO of the World Cetacean Alliance, said that thanks to the growing demand for wild whale watching tourism, the commercial advantages of keeping these animals alive far outweighs their economic value as meat. Looking further at a wide range of animals from tigers to dolphins and great apes, he added: “Tourism has a huge responsibility of saving species from extinction. We might not be ready, but we have the opportunity.” David Nash from Campaign Against Canned Hunting explained how tourism directly subsidised this industry, whether volunteering at lion farms, petting lion cubs or walking with cubs. “Tourism is critical to South Africa’s economy,” he explained. “So image matters. We have to challenge the marketing that says these practices are good for conservation, that the cubs are orphans, or that they are well treated or released.”


Opening a session on Destination and Place Management, WTM’s Responsible Tourism Advisor Harold Goodwin said that: “Overtourism is very much the issue of the moment”, asking for a show of hands to see who was there from destinations. When just a handful of hands went up, he added:


“the challenge is that people from destinations are downstairs selling, while those upstairs discussing the issues are from other parts of the industry.” Joan Torrella, Tourism Director in


Barcelona City Council showed how the city has developed strategies to decentralise tourists away from key hotspots into wider areas of the city. He added that the growth of accommodation such as Airbnb has created new challenges, with less than half of tourists to the city now staying in hotels.


An example of successful destination management was then presented – Bonito, a region of Brazil – where tourism is responsible for 50% of jobs, with 205,000 visitors in 2015, bringing in $US100 million. “In Bonito each natural attraction has a daily limit on the number of visitors,” explained Marcos Dias Soares, president of Bonito’s tourism board. “And that is part of the environmental license that all attractions in the region must have to operate.” “It’s not just cities that are suffering


from overtourism,” added Caroline Warburton, National Tourism Strategy Coordinator, Scottish Tourism Alliance, explaining that the common perception is that, with


the exception of Edinburgh, overtourism would not be an issue in Scotland. She gave the example of the Fairy Pools on the Isle of Skye, which have been used in recent marketing promotions. The number of visitors has gone from 10,000 to 80,000 in a year, impacting on everything from the quality of the road to residents’ quality of life. “The question is, whose responsibility is it to address this issue?” she asked. Michael Horton, Chairman and Founder, ConCERT Cambodia, opened a discussion on communicating responsible tourism, talking about the paradoxes of raising awareness about the problems with ‘voluntourism’. He said that efforts to raise awareness have had such impact in recent years that in some cases an oversimplified message has been presented and there is now a danger that good quality community based projects are suffering by association and won’t receive the support they need to continue. “One of the common messages people hear is that short term volunteering is bad and long term volunteering is the solution,” he said. “Yet this ignores the fact that if a volunteer placement is of itself bad, then being long term only makes it worse. Or that there are forms of volunteering that are perfectly suited to being done on a short term basis.”


74 WTM Review 2016


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