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Interactive EVOLUTION: GAME INTEGRITY


of Corporate Surveillance at MGM Resorts International. As the Chairman of the MGM Resorts Security & Surveillance Technology Steering Committee, Ted has been among the first to introduce new technologies to the Nevada casino industry. Tese innovations include 360-degree cameras, infrared cameras in bars, data mining and alarming, and License Plate Recognition systems.


Ted focused solely on Ace-Tracking in his presentation, explaining that the advantage players gained over the house in black jack by using this system has eclipsed card-counting as the major focus of his attention. Interestingly, Ted’s techniques to catch advantage players extends far beyond surveillance footage, tracking groups of players by their Facebook accounts, proving collusion via group hotel room bookings and CCTV footage outside the casino.


Forums and chat rooms also provide vital evidence of players establshed as a group cooperating together against the house. Ted even discussed using videogame competive events as indicators of players networking prior to using their skills at black jack tables. Establishing a connection between these players forms part of the critical evidence against them and justification for exclusion and, in some cases,


prosecution of the individuals involved.


Daniel Harris, Surveillance Senior Analyst at Crown Melbourne in Australia continued the theme of player profiling, working with various tools, reports and practices created to streamline surveillance processes, Dan and his team have been able to uncover and prevent various scams and advantage play within Crown Resorts. Not just player scams, but employee scams too.


Finally, Matthew Wake, Detective Constable at the Metropolitan Police in London has spent the last 11 years specialising in gambling related crime. Mat has successfully conducted a number of notable cases including that of two problem solving analysts targeting a casino group they were providing services for, securing the UK’s first known card marking conviction and bringing an affiliates Company Director, using compromised identities to defraud a number of major online operators, to justice.


Overall, the event was very well attended and superbly organised in a great setting, with genuinely interesting in-house presentations from Evolution’s Chief Product Officer, Todd Haushalter and Director of Business Development, James Stern.


Ted’s techniques to catch


advantage players extends far beyond surveillance footage,


tracking groups of players by their Facebook accounts, proving collusion via group


hotel room bookings and CCTV footage outside the casino.


If there was a criticism of the conference, it’s that the focus, despite the title of the event, was predominantly on fraud prevention in the land- based sector - not online. Certainly not a complaint, as the footage from land-based gaming floors detailing both blatant cheating and more subtle approaches, was fascinating. However, the gathered crowd in Malta was overwhelming packed with online operators, who found the discussion hugely interesting, but a little “off topic” for their own daily activities. However, as a first event, it was thoroughly engaging and provided both a mass of information and thought-provoking subject matter. We look forward to the next installment in 2017.


NEWSWIRE / INTERACTIVE / 247.COM P71


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