REGISTRATION INFORMATION


POSSIBLE CHANGES IN BROCHURE: The Park District staff has made every effort to prepare this brochure as accurately as possible. However, errors can occur. The policies, procedures, requirements, programs, fees, and facility availability contained in this brochure represent the park dis- trict’s programs and policies at the time of brochure publication. Circum- stances may require that adjustments be made. In order to provide the best services, programs, and facilities to the public, the district reserves the right to add, change, modify, or delete any programs and policies af- ter they have been published or when enrollments warrant. The district will make a reasonable effort to give prompt public notice of any mate- rial changes in the programs and policies, but such notice cannot be as- sured. We apologize for any inconvenience these errors or adjustments may cause. Your understanding and cooperation are appreciated. For the most up to date information, call 630-964-3410 or visit us online at LisleParkDistrict.org.


REGISTRATION: Register by (Reg. By) dates indicate the last day registration will be taken for programs. For registration information, see page 4.


PHOTO DISCLAIMER: All registrants and participants permit the taking of photographs and videos of themselves and their children during Park District activities for publication and use as the Park District deems appropriate.


RESIDENT (R) / NONRESIDENT (NR) FEE STRUCTURE: A Lisle Park District resident applies to those persons residing within the borders of the Lisle Park District and their immediate family members living within that house- hold. The fees listed in this brochure are for Lisle Park District residents (R) and nonresidents (NR).


SATISFACTION GUARANTEED POLICY: The Lisle Park District is committed to providing the best quality programs to our participants. If you are not completely satisfied with the program after the first class, just give us a call. We will send you a Dissatisfied Refund Form to be filled out and re- turned, and after review we will refund your money. It is that easy. Trips and 1-day events are not included. Why are we doing this? We want all of our participants to get their money’s worth from our programming. We are convinced that what we offer is of the highest quality and we back that with a guarantee. Your comments and suggestions are valued.


LIABILITY: The Lisle Park District assumes no liability for personal injuries or for loss of personal property while attending Lisle Park District activities.


BEHAVIOR MANAGEMENT POLICY: All participants are expected to exhibit appropriate behavior at all times. Our guidelines help make all of our programs safe and enjoyable for all participants. For a complete list of guidelines, visit LisleParkDistrict.org/policies.


NON-SUFFICIENT FUNDS: There will be a $25 service charge assessed for all checks returned for non-sufficient funds.


CANCELLATION OF PROGRAMS: Programs that do not reach the mini- mum enrollment numbers will be cancelled. Cancellation of programs is made three days prior to the program starting date whenever possible. In the event that the Park District cancels a program, the participant will receive a full refund. If a program is cancelled in mid-session, a prorated refund will be issued. If you registered online, the processing fee is non- refundable.


PROGRAM REFUNDS: Absolutely no refunds will be made once a program has begun unless the Park District has altered or cancelled a program or if the “Satisfaction Guaranteed” policy is implemented. If you registered online, the processing fee is non-refundable.


PROCESSING A REFUND: There will be a service fee of $5 to cover the cost of processing a refund should an individual wish to drop out of a program. The Park District must be notified of cancellation no later than 24 hours prior to the start of a program. Refund checks are processed and mailed once a week on Fridays.


HOW TO AVOID LATE FEES: Be sure to register for your class or program by the register by (Reg. By) date in order to avoid late fees.


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ONLINE REGISTRATION


If you haven’t done so already, please create your account in the new online registration system. ALL CURRENT AND NEW REGISTRANTS WILL NEED TO CREATE A NEW ACCOUNT. If you need assistance creating your account, please call us at 630-964-3410. THIS SITE SUPPORTS: Chrome, Firefox, Safari and Internet Explorer 11


HOW TO SET-UP YOUR NEW ACCOUNT:


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Go to LISLEPARKDISTRICT.ORG Click the “ONLINE REGISTRATION” button Click the “SIGN IN” logo Click “CREATE NEW ACCOUNT” to create your profile Fill in all the required information and click “OK”


A “REGISTRATION ACCEPTED” box will appear. You will be prompted to select “ADD FAMILY MEMBER(S)” or “CONTINUE WITHOUT ADDING FAMILY”


(Each member of the household will need to be added to the new system and will have their own log-in and password. If you are an adult registering a child, first create an account for yourself (as responsible party), then add your child(ren)/ spouse to your family account. The system will automatically register your address as a Lisle resident or nonresident, so no proof of residency is needed.)


If you choose to add family members, click “CREATE NEW FAMILY” Family Name will be your last name. Click “ADD A FAMILY MEMBER”


If the family member has an account in the new system, click “YES (ADD EXISTING PERSON)” and if they don’t have an account in the new system, click “NO (CREATE NEW PERSON)”


Fill in all the required information Once you’re finished adding yourself and/or your family members, click “OK”


You will be taken to the main page where you can begin to “REGISTER FOR SUMMER PROGRAMS” Click the “CATALOG” button


Search the “CATALOG MENU” on the left hand side for programs Click on your preferred “PROGRAM CATEGORY” (Program codes are no longer used)


Click the “INFORMATION (i)” button for more detailed information


Click the “SHOPPING CART” button to add the program to your cart (You will be asked to select the participant and agree to our waiver)


Continue to search the “CATALOG MENU” for other programs or click the “SHOPPING CART” button on the right side of the screen to check out


There is $3 processing fee for each completed online transaction. If a class is cancelled or if you withdrawal this processing fee is non-refundable. Once your payment is complete, click “SIGN OUT” in the bottom corner


FORGOT YOUR LOGIN INFORMATION?


Please DO NOT create an additional account if you have already created an account in the new system. Click “Sign-in,” select “Forgot Username/Password” Follow the steps to get your username or new password


FOR MORE INFORMATION:


Visit LisleParkDistrict.org/registration Call 630-964-3410 | Email info@lisleparkdistrict.org


3 Celebrating 50 Years PARK DISTRICT Creating Opportunites Since 1967 | BROCHURE Summer 2017


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