Hot Tub & Swim Spa Scene NEWS
Double Bubble O-Care Boost …news in brief…
SWIM SPA CHALLENGE Michael Phelps Signature Swim Spas by Master Spas drew a crowd at the US Olympic swimming trials in Omaha in June. Members of the public were invited to take part in the Swim Spa Challenge, which involved swimming at Michael Phelps’ training pace in the swim spa for three minutes.
ABOVE: Roel Fassbender says O-Care is a win, win, water treatment system for retailers and customers alike.
Roel Fassbender does not so much practice what he preaches…more that he preaches what he practices.
With 20 years at the retail sales coalface under his belt, Roel is looking to share his expertise and knowledge to enable UK retailers to add to their revenue stream at the same time as enhancing their customers’ hot tub experience.
Roel is a passionate advocate of O-Care, a water treatment system that boosts regular sales but is great for the hot tub user too.
“How often do you sell a spa and give all the water treatment advice, only for the phone to start ringing with those frequently asked questions, as soon as the customers hits a snag,” says Roel.
“O-Care solves problems for everyone – but especially the busy retailer,” he adds. “O-Care is about adding value,” Roel emphasises. “It is not just selling a product…it is enhancing hot tub experience.”
LESS CHEMICALS
Generally a lot less chemicals are used in combination with O-Care, so is kinder to the skin and therefore is recommended for families with children and people with skin conditions.
O-Care has been developed with German partners and is fully supported by a water maintenance problem-solving APP, available on the App Store or Google play for smartphones or tablets and easy-to- follow website. The O-Care Weekly Spa Care package is sold by retailers and most of the time they do this on a subscription basis with regular supplies triggered on an
automatic dispatch. Working in tandem with traditional
sanitisers, O-Care is now being sold in nine countries worldwide. Retailers in the UK have already begun introducing customers to the O-Care system reporting outstanding results. “We already offer a range of different solutions in water care but O-Care is different,” comments James Hallett of Happy Hot Tubs in Hampshire. “It is great to sell a product we know enhances our customers Hot Tub ownership experience. “O-Care offers a great experience for both us a retailer and our customers,” James explains.
“Through auto-dispatch contracts we have secured regular repeat business. Not only does this give us a regular revenue stream but also great interaction and relationships with our customer base.” James says O-Care gives their customers a more natural water experience and has increased warranty on pumps because the product is kinder for wear and tear. “O-Care simplifi es the ownership experience and reduces the amount of sanitizer needed in a tub. Through auto- dispatch, customers save time and money.” The O-Care team will be at the Hot Tub Living Expo in Birmingham this October but are happy to talk through the sales and care procedures at any time. O-Care Tel. 01329 640 060 Email:
info@o-care.com www.o-care.com
GROWING MARKET The Middle East and Africa have been identifi ed as the fastest growing commercial spa markets in the world, worth an estimated £2.27b With a number of new luxury spa openings planned across Dubai, Marrakech and Saudi Arabia, it is thought that the spa market will grow by a further 21.6 per cent by 2019.
DIAMOND ANNIVERSARY Jacuzzi Group Worldwide, the pioneer of the fi rst home whirlpool hydrotherapy pump, celebrated the 60th anniversary of the Jacuzzi® brand this summer. The Jacuzzi brothers fi rst commercialised the submersible whirlpool pump in 1956.
LUXURY LIVING
A father and son team has opened a new 10,000sq ft luxury living showroom in Basingstoke. My Dream Space showcases everything for home, work and leisure improvement projects including wet rooms, kitchens, saunas and hot tubs. The company offers a complete design, build, supply or supply and fi t service.
WELLNESS RETREAT Stoke Park Spa in Buckinghamshire has extended its wellness offering with the launch of its new Spa Gardens. The new gardens feature a hot tub, Scandinavian sauna, loungers and a Manu Nest.
Hot Tub & Swim Spa Scene NEWS 11
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