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24 On The Cover CANADA Departments


6 Editor’s Note 8 Happenings


Canadian Fitness Industry Leadership Award; IHRSA Reports Revenue Growth of 5.3% for Leading Clubs; Annual Survey Reveals the Top 10 Fitness Trends for 2016; Technogym Study Uncovers Wellness Deficit for North American Millennials; GoodLife Fitness Purchases the Fitness Institute


12 Supplier News


Johnson Health Tech Acquires STAK Fitness; HiTrainer Strength and Conditioning System makes North American Debut


12 Events


fitMONTRÉAL, February 4–7, Montreal, QC; IHRSA 2016–35th Annual International Convention & Trade Show, March 21–24, Orlando, FL


14 Interview Bedros Keuilian: Find and Keep Great Clients


16 Supplier Snapshot iGoFigure Soſtware


18 Q&A


Club operators and trainers weigh in on Virtual Fitness programs


20 Your Career Achieve Success in 2016


22 What’s New


The latest products and services from industry suppliers


46 Canadian Forum


Election Results: The Future of the Adult Fitness Tax Credit


FBC Trainers


32 7 Steps to Decreasing Cancellations


Boost your bank balance by tweaking your cancellation policy


4 Fitness Business Canada November/December 2015 44 Group Ex: Licensed or Traditional?


Some clubs sign on with licensed group fitness programs while others swear by instructor- choreographed classes


Features


28 Club Marketing | How to Create a Marketing Machine


Follow these steps to maximize your marketing dollars and efforts


34 IHRSA 2016 | Jay Baer


Marketing strategist and bestselling author Jay Baer will explain why help is more important than hype at IHRSA 2016


38 Facility Profile | The Personal Trainer


as Craſtsman Eastern Edge Training–Vancouver BC


40 Product Focus | Cut the Clutter!


How do you store those small but popular pieces of exercise equipment?


Your Business | Why You Need a


Disaster Recovery Plan


Secure your club’s future by preparing today for a fire and other potential disasters


44 38


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