Pharmacy Support Staff Member Of T e Year
Outstanding customer care may be just what the doctor ordered, but more importantly it is the pivotal aspect of any successful pharmacy.
To this end pharmacy support staff are the crucial interface between customers and the pharmacist and they carry out their daily work duties with the ultimate goal of effectively meeting the needs of their customers.
The Pharmacy Support Staff Member of the Year Award recognises excellence in knowledge and service to retail customers. Nominations for the category can be made through self-nomination, by colleagues or by pharmacy business owners.
General Awards Criteria:
• Enthusiasm and commitment to the enhancement of community pharmacy in Scotland
• Exceptional quality above and beyond what is expected • An ability to overcome challenges in pursuit of goals
• How performance has been measured and benchmarked. How successful has the nominee been? Considerations:
• Evidence of the individual’s contribution to the pharmacy business and impact on patient care
• Levels of excellence displayed above and beyond that expected from a pharmacy support member’s role
• Initiatives or innovations that the individual has established or been involved with
• Clear evidence of team working and excellent communication between the individual, their peers/colleagues and their patients and local community
Who Can Enter?
This category is open to all pharmacists working in either independent or chain pharmacies. Previous Pharmacy Support Staff Member of the Year Award entrants, including winners, are also welcome to submit an entry. This category covers a wide range of roles from medicines counter assistants to checking/dispensing technicians, perfumery and beauty advisors to photography lab personnel. All entries will be judged by an independent panel of experts.
Deadlines: NOMINATIONS: Return no later than Monday 26th October 2015 ENTRIES: Return no later than Thursday 19th November 2015
How to Enter: To enter visit
www.scottishpharmacist.co.uk or contact Enya Moore at
awards@scottishpharmacist.co.uk or on 02890 270 947
General Awards Criteria: • Enthusiasm and commitment to the enhancement of community pharmacy in Scotland
• Exceptional quality above and beyond what is expected • An ability to overcome challenges in pursuit of goals
• How performance has been measured and benchmarked. How successful was the project?
Considerations: • What measurable impact have you/they made on community pharmacy in the past year?
• What have you/they done to promote or improve pharmacy standards? • How you/they stand out from the crowd • How have you/they encouraged/inspired others to progress? Who Can Enter?
This category is open to all pharmacists working in either independent or chain pharmacies. Previous Pharmacist of the Year Award entrants, including winners, are also welcome to submit an entry. All entries will be judged by an independent panel of experts.
Deadlines: NOMINATIONS: Return no later than Monday 26th October 2015 ENTRIES: Return no later than Thursday 19th November 2015
How to Enter: To enter visit
www.scottishpharmacist.co.uk or contact Enya Moore at
awards@scottishpharmacist.co.uk or on 02890 270 947
Pharmacist of the Year
The Pharmacist of the Year Award recognises a pharmacist who demonstrates leadership and exemplifi es the evolution of the pharmacy profession toward an expanded role in health care.
The winner will demonstrate signifi cant contributions to the pharmacy industry overall resulting in meaningful improvements in the quality of patient care and improved delivery models and pharmacy’s role on the health care team.
Applications are invited from both the independent and chain sectors.
SCOTTISH PHARMACIST - 31
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