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St Vincent de Paul Financial Counselling Service


Phone: 9905 0424 (9am - 5pm) 638 Pittwater Rd, Brookvale 2100 Web: www.vinnies.org.au


Information includes money management skills, debts, being a guarantor and bankruptcy. Appointment necessary.


Superannuation Help (ATO)


Phone: 13 1020 Commonwealth Offices, 2-12 Macquarie St, Parramatta 2123 Web: www.ato.gov.au/super/ Help with superannuation questions. Mon-Fri 8am-6pm (phone service).


Tax Help


Wills, power of attorney and contracts can be very confusing and it's important to get a proper legal advice before signing.


continued from page 20 Financial Ombudsman Service (FOS)


Phone 1300 780 808 A telephone referral centre to assist with disputes about financial services including banking, insurance, investment, credit, loans, superannuation and broking. Advice is free of charge. G-Line (NSW) Gambling Help


Phone: 1800 633 635 Free service. 24 hours/7 days a week including public holidays. Confidential counselling, referral and support to people experiencing gambling related problems. Can assist with accessing financial, legal and face-to- face counselling for gamblers, their families and friends. Multilingual crisis counselling available.


Kirribilli Neighbourhood Centre


Phone: 9922 4428 16 Fitzroy St, Kirribilli 2061 Financial counselling and tax help services (July - Oct) by appointment.


Lifeline Harbour to Hawkesbury


Phone: 9498 8805 4 Park Avenue, Gordon Web: www.lifeline-h2h.org.au Free face-to-face counselling for those in financial difficulty including liaison with creditors, ombudsman, housing and legal services. All of our financial counsellors are members of the Financial Counsellors’ Association of NSW. Emergency Relief: Assists with immediate financial crisis by providing food parcels, utility vouchers and rent assistance.


Northern Beaches - Credit Line Phone: 9949 5522


310 Sydney Rd, Balgowlah 2093 Email: admin@lifelinenb.org.au A Lifeline service. Tues, Wed, Thurs. Financial counsellors to help people in financial difficulties including providing a liaison between a debtor and creditors to work out repayment schemes, budgeting and money management.


SOCIAL SUPPORT & NEIGHBOUR AID page 57


22 Seniors & Care Guide 2015


Phone: 13 2861 Web: www.ato.com.au Free assistance to seniors to complete tax returns. From July to October, local volunteers, fully trained and accredited by the Australian Tax Office, assist people, who qualify under the income criteria, with taxation enquiries and returns. There is no fee for this service, but an appointment is essential. For information about where to get tax help and also if required in different languages, phone 13 2861.


Veteran’s Affairs, Department of


Phone: 13 3254 or 9213 7777 Centennial Plaza, Tower B, 280 Elizabeth St, Surry Hills 2010 Web: www.dva.gov.au


Income support, compensation and health care to entitled veterans and their dependents. A range of supplementary benefits and acts as a referral agency to other community services.


To help you with the transition into an aged care home, the Five steps to entry in an aged care home booklet is available FREE by calling My Aged Care on


1800 200 422


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