Major new wins
John Francis Scargill Mann Smiths Gore Fanshaw Brook Jan Forster Rowcliffes Edward Mellor Country Properties Nick & Gordon Carver Carter Jonas Martyn Gerrard
08446 626 464
www.vebra.info
Support and Training
lWe aim to provide the best support service in the industry and have over 70 staff working on our support desks
lGood customer service is fundamental to what we do
lOur support teams are cross trained on all of our portfolio of products
08446 622 040
www.coresystems.co.uk
lWe offer a range of introductory, advanced and bespoke training courses, either at our training suites or at our customers’ offices
What our clients say… 08446 626 460
www.cfp-software.co.uk
“I chose VebraLive as I think it stands head and shoulders above other products. I was looking for something that was perhaps going to put me a little bit ahead of my competitors and I believe that VebraLive will do this.” Bernard Hodgson, Bernard Hodgson Residential
“ Wehave been using CFPwinMan formanyyears andwefind the software very easy to use and it helps us record information that is valuable to the business. We use the system constantly and even though we had it installed several years ago, we still recognise how much it has eased our everyday workload.” Lyndon West, Head of Property Management, Frosts
“We have used Encore32 in the past and have found that EncoreLive combines the same easy-to-use features, but has the latest vital
functionality.The fact that it can be accessed either in the office or out on the road makes it a ‘must-have’ tool for today’s estate agent.” Nigel Jones, Director of John Francis
“ VebraLive provides us with exactlywhatweneed–extremely flexible access that allows us to use our data while we’re out and about, as well as a secure central database that we control. VebraLive has
supported and enhanced our business from the day it was installed.” Eric Walker, Managing Director, Bushells
Key Appointments
lOur highly experienced training consultants guide users through the software and offer practical examples of how to use all the features
lOur training courses count towards the nationally recognised CPD programme
Vital Statistics
25,750 users 7,000 estate and lettings agency branches 180 staff 50 years of combined industry experience 8 software products 5 offices 4 dedicated training centres 3 different operating platforms 1 We are number one every time
Geoff Core Major Accounts Director
As Major Accounts Director, Geoff is responsible for continuing to build relationships with the larger estate agency chains and corporate groups
Gill Matthews Property Management Head of Support
Gill has taken on overall responsibility for CFP’s 25-strong support department, supporting our property management products, CFPwinMan and Premise
Mark Adair Property Management Head of Product
Mark plays a central role in the relationship in ensuring large client requests and major product releases are dealt with smoothly
Lesley Wells Residential Head of Support
Lesley heads up the support and customisation functions and manages a team of approximately 30 people, support- ing our residential products – VebraLive, EncoreLive, GMW, EstateCraft, Solex, Encore32 and both Live Web products
Paul Boggeln Residential Head of Product Paul works closely with the Development
Team to co-ordinate the future direction of residential software products by providing critical links between the support team, the training team, third party suppliers, as well as their existing and potential clients
Jeanette Barrett CFP Head of Customer Experience
Jeanette is responsible for the full ‘Customer Experience’ cycle and leads a team of Sales, Training and Customer Liaison Coordinators, providing first class administration, communication and installation processes for all CFP clients
www.gmgpsg.com
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