Diane Cavaliere ’85 and Corey Kozimor ’14 Springfield College Fund
Alum and Student Form Personal Connection through Phonathon
the caller Id read “Springfield College” as Diane Cavaliere’s phone rang during dinner. “I answer the call for the College’s fund every year, and I don’t know why I had never previously made a gift — I always meant to,” she says. It’s so nice to reconnect with the College though the student on the other end of the line, but this time was special.” Back at the College, Corey
kozimor, a third-year recreation and sports management student, was completing an assignment in customer service by volunteering for the annual phonathon, and he was becoming a little discouraged. “My professor recognized that it would be good career prepara- tion for us to have more practice with one-on-one, real-time telephone conversa- tions because my generation communicates mostly through texts. It was good experience when people answered the phone, but most calls went into voicemail. Ms. Cavaliere was different,” he says. Cavaliere says that she always asks
student callers about their major, their year, and why they chose Springfield College. Time after time, she finds them to be the same type of bright, focused and pleasant students who attend Springfield College for the same reasons that she did in the 1980s, “because it’s the best in its specialties,” she says. “Corey was very professional. Even
though I took him off guard, he answered my questions about the College today and the Springfield College Fund without a glitch
enjoyed being in touch with the College. What threw me off was her saying that she’d drop off a check in person. I was prepared for questions about credit card or mail donations, but I had to look into that and call her back,” he says. kozimor went out of
Diane Cavaliere with Corey Kozimer
“Corey was very professional. Even though I took him off guard, he answered my
questions about the College today and the Springfield
College Fund without a glitch and as if he had been doing this for a long time.”
and as if he had been doing this for a long time,” she says. So impressed was she that she wrote to Corey’s professor. According to kozimor, “When my teacher
found out about how highly she spoke of me, he shook my hand and complimented me. Actually, I had been surprised when she picked up the phone in the first place—so many people don’t. She was immediately very pleasant, and it seemed that she really
his way to obtain her email address to thank her for her positive feedback, which further impressed Cavaliere. “The cool part was that I got to meet the person that I’d communicated with only by phone—to put a face together with the voice,” he says. Cavaliere comes to the campus periodically because she is a volunteer interviewer of appli-
cants who live near her in Connecticut. She and kozimor coordinated a meeting around his class schedule as he was preparing for the Taste of Springfield College and Sti-Yu- ka. “Young people like Corey reinforce my pride in being a Springfield College graduate,” Cavaliere says. Cavaliere also takes pride in the top-
quality career preparation that she received at Springfield College. She has been a physical educator for 28 years and still applies lessons that she learned at the College in her teaching. She also highly values friendships that she formed as a student, which are still strong today. “I’ve been happy to help the College as a volun- teer for a number of years, and I‘ve now reached a stage of my life when I can also do something financially. I’m committed,” she says.1
TRIANGLE 1 Vol . 84, No. 3
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