COMMUNITY “Phoenix House is a communications medium.
“It’s like Google… there’s always someone here who knows a man or will talk to someone who knows a man. Here you open up. You know the staff and they will sit and talk to you.
“It’s a relaxed environment to be able to work towards transition to civilian life at your own pace or, if you are serving, to return to a situation where you can get back to work.
“And for veterans, you still have a link to what’s happening in the military. It’s an access terminal for everyone.”
Lawrence Mannion, Support Hub Development Officer, runs a ‘one-stop welfare
MORE ABOUT PHOENIX HOUSE
Help for Heroes’ Phoenix House Interim Centre opened at Catterick Garrison in October 2011. It moved, in June 2013, to a new £10.7m purpose-built Recovery Centre, also at Catterick.
Known as Phoenix House, the new Centre has 46 en-suite bedrooms, four family rooms, a Support Hub to access a range of Services,
arts and craft room, training, presentation and IT suites. A gymnasium with specialist equipment, a café and social areas will also form part of the new Centre.
Unique courses and tailored support are available to recovering serving personnel, veterans and families to help them achieve their long-term goals and aspirations.
With the guidance of specialists, residents are encouraged to develop their own individual recovery plan through activities including educational programmes, work placements, and sporting activities. All are designed to improve personal independence, raise morale, develop camaraderie with others who have been wounded and show what can be achieved.
shop’ at Phoenix House which brings together service charities, agencies and organisations to help those coming to the centre.
The team offers advice, guidance and support on a number of issues such as money, health, housing, employment and respite.
“We really want personnel and veterans to know we are here for them,” Lawrence said. “We can offer use of a first class gym, sporting activities and a one-on-one assessment with a strength and conditioning professional to start up an exercise programme.”
Lawrence said many personnel, veterans and their families do not know Phoenix House exists to help them but they were working hard to spread the word.
Anyone wishing to find out more about Phoenix House or pay an informal visit is very welcome to contact the support hub to arrange this. Contact Lawrence Mannion on 01748 834148 or email catterick.
supporthub@helpforheroes.org.uk
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