SPA SOFTWARE TECH TALK T e latest developments from spa soſt ware suppliers TAC educates spa students
TAC has been working with the Swiss Hotel Management School (SHMS) for its training curriculum. TAC’s spa and activity soſt ware programme, Reservation Assistant, is being used at SHMS’ onsite training spa and is included in its theoretical curriculum. Stu- dents have been trying out the features, from scheduling to personnel planning, stock management, guest relationship manage- ment and detailed reports and statistics. Guenther Poellabauer, director of market-
ing and sales at TAC says: “T e students of the SHMS are the spa managers of the future and hence, our customers of tomorrow. T eir future employers and TAC benefi t from their know-how about the ideal way of working with Reservation Assistant.” Meanwhile, One to One Hotel – Ain Al
Faida, a top health resort in Abu Dhabi, has just become one of TAC’s newest clients. T e resort will use Reservation Assistant to manage activities including boating, pic- nics, 10 pin bowling and spa treatments
SHMS students use TAC soſt ware at its onsite spa
in its spacious wellness area. Besides the administration of the hotel’s resources, the Reservation Assistant will also handle the process of voucher management.
SPA-KIT.NET KEYWORD: TAC
SpaBooker has launched an upgrade to its cloud-based management software for spas, salons and fi tness facil- ities – called Booker 8.3. T e business management
and marketing soſt ware now includes a number of new features including Today’s Wait List that lets spas build an interactive queue of cus- tomers willing to wait for appointments. With wait times, count-
downs, colour coding, and integrated booking functionality, Today’s Wait List is designed to keep queues moving and customers informed. It’ll send multiple customer text messages with updates – especially useful for resort spas.
SpaBooker continues to innovate with its latest version The new Vertical Time
Interval feature lets operators view and enter appointments in their calendars in five minute intervals for short services such as waxing. T e system can now also sync to other calendars, including Google Calendar, Outlook, and iCal. In addition, Booker 8.3 features an easy-to-skim View Appointment page with colour coding to highlight group bookings or fl ag up clashing appointments.
SpaBooker has also developed Android
and iPhone apps to let spas manage their business from mobile devices and to allow customers to book services on-the-go.
SPA-KIT.NET KEYWORD: SPABOOKER
SPA-KIT.NET KEYWORD: MILLENNIUM 94 Read Spa Business online
spabusiness.com / digital SPA BUSINESS 4 2012 ©Cybertrek 2012
Mindbody launches booking app for Facebook
Mindbody has created an appointment booking app that connects a spa’s Face- book page to its appointment schedule. T e app is designed to make it easy for fans to book and pay for appointments without leaving Facebook. T e spa’s real- time bookings are then integrated with their Mindbody schedule. T e app can be installed at
http://apps.facebook.com/ Mindbodyappt Meanwhile, Mindbody has struck
up a number of soſt ware partnerships. Demandforce is a web-based application that integrates with Mindbody’s salon and spa soſt ware to automate outreach tools including email, text, and social media. It off ers a two-way text messag- ing product so Mindbody clients can speak with consumers via text and auto- mates emailed appointment reminders and confi rmations. Client reviews are also tracked and managed via the tool to boost the business’s online exposure. As an added bonus, Mindbody cli-
ents are automatically included in SpaFinder’s online directory of wellness locations and can upgrade to become part of SpaFinder’s worldwide gift certifi cate scheme.
SPA-KIT.NET KEYWORD: MINDBODY
KATE CORNEY » PRODUCTS EDITOR » SPA BUSINESS
The Millennium Experience
Millennium has rebranded its annual user group conference to become T e Experience UK. The event will take place at the Park Plaza Riverbank hotel in London on 11-12 November. Mil- lennium users worldwide are being invited to participate in the two days of education, a casino party night and networking opportunities at
www.mil- lenniumsoſt
ware.co.uk/experience
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