Permits: 6 Citations: Populatio
C
Population: 59,946 Citations: 50,000/Y Year
Permits: 6,400/Y
AIMS CUSTOMER PROFILE: City of Santa Cruz, CA he City City of Sa
AIM
MS CUSTOME on: 59,946
: 50,000/Year 6,400/Year
ity parking citations had been on an HP legacy system for over two decades, so we had many concerns about conversion o current sof oftware. EDC/AIMStware. EDC/AIMS met our needs and requirements, ds and requirements, was lost in the
over two dec many concer tto current so met our need and nothing w
ity parkin g citations had been on an HP legacy system for cades, so we had
rns about conversion
and nothing was lost in the ttransfer and deployment of the new system. EDC worked with he city to connect a number of onnect a number of custom interf faces, and made sure ked together smoothly
ransfer and deployment of the new system. EDC worked with tthe city to co
custom interfaces, and made sure tthey all work
The user training was fun, and AIMS has a l ogic that is pretty easy The trouble-free AIMSIMS nt module has been d by the public. It has
hey all worked together smoothly. The user tra ining was fun, and
AIMS has a logic that is pretty easy tto navigate. T
eb payment module has been welwell receivedl received by the public. It has significantly reduced staff hours rocess payments.
o navigate. The trouble-free Web paymen
significantly reduced staff hours needed to pr
The staff is friendly and effective, and they listen to the needs of their customers. Software updates include reports, options and features that their clients have asked for. They are a pleasure to work with, and a breath of fres
have asked f and features updates incl of their custo and they list The staff is f EDC is a won
for. They are a s that their clients ude reports, options omers. Software en to the needs friendly and effective, nderful organization.
breath of fresh air in our phone- tree business
tree business world. Claudia Carlson
s world.
Parking Office Supervisor City of Santa Cruz
City of Santa Parking Offic Claudia Carls
ce Supervisor son
a Cruz Visit www.ed AIMS EDC AIMS MS
sh air in our phone- work with, and a
needed to process payments. EDC is a wonderful organization.
Sign-on Portal Single $
Equipment Receipt Printer Cash Drawer
Barcode Scanner Firewall
AIMS Secure Web Server Apache/MIIS
PHP 4.3+ or 5.0+ SSL
AIMS Application Server
Oracle 11gr2
AIMS Tick
AIMS Client PC’s Ticket Payments cket Appeals
Permit Payments Counter Inquiries Billing Generation a
Perm Customer
Ticket Payment Ticket Appeal
View Appeal Results
Permit Registration/Renewal Permit Payment Account Review
Apply to Waiting List Update Account Information Corporation
n c
aim.com to bo
AIS Enforcement PC Handheld Files Warning Codes
Permit Information
File Scheduler Schedule
Automated Tasks Hand
Handheld Enforcement
.edc-aim.com to book a product tour
.edc-aim.com
edc-aim com to bo ok a product tou r Website:
www.edc-aim.co
Toll Free: 800-886-6316 Email:
sales@edc-aim.com See us at the PIE booth #316
800-886- sales@edc-a
aim.com 6316
East Coast S ur.
r. m
East Coast Sales: West Coast Sales: 877-277-6771
Sales: 800-886-6316 Sales:
cement dheld
S Client PC’s ket Payments Ticket Appeals mit Payments unter Inquiries ng Generation and More...
Local/Network Printer Reports
Billing Letters Statements
Letter Generation Correspondence
POS
ER PROFILE: Ci ity of Santa C ruz, CA T
issues ts e
owner den ific ticket
icket payments are processed via the AIMS We in ude
ues its own parkining ci er iidentification, c ents
info information lookup and registration holds, real time inter One-S ep POS
include data exchange to the Califo n nf ma io
ex ha lo
ers, residential parking permits as well in an effo effort to streamline that program.
writing computers, and billinling letter export fo services. The City is also beginnin in
One-Step POS database, inter in co
er ices. Th City esiden
ermits in
SY TEM CONFIGU ATURATION 8 Concurrentt User
ser Liic g cense
AIIMS Web+ -Commeeb+ E-Commerce External Bill Mailing
A MS AIMS Web Configuration
Authentication E-Commerce Credit Card Verification
Touch Net Credit Card
External Bill Mailing
cense erce
SYSTEM CONFIGURATION 8 Concurren
eginning to use AIMS to issue ff
AIMS
mana ha
f eg ra io in rface
liforniia DMV VPN fo lds,
MV VP legac hir ts ur
ion, ciitatioion billing, ces
Santa Cruz Cruz wen i citatiio
eg er im in rface
e face with legacy third party ha let er exp
ent llive with AIMS inAIMS in Novem er 2008 Th C ty ons and uses AIMS fo mana in ling, payments, ents, voiid
es AIMS for managing vehicle ds and appeals. Onlin
ember 2008.. The Ciity hicle
s. Online
AIMSWeb modulele. Custom interfaces for registered owner e face with CORE ty handheld ticket in in
RE ld ic et
for outsourced printing & mailing ue and manage city city lin
ma lin ogram.
in erfaces er
Electronic Cita Point of Sale S CORE Interface
CORE Interface
Configur AIMS Clien
CORE One-Step Interface
AIMS Client/Server Configuration
nt/Server ration
AIMS Hangtag Printer Hangtags Decals
Electronic Citations Issuance Point of Sale Solution
ations Issuance Solution
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