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Permits: 6 Citations: Populatio


C


Population: 59,946 Citations: 50,000/Y Year


Permits: 6,400/Y


AIMS CUSTOMER PROFILE: City of Santa Cruz, CA he City City of Sa


AIM


MS CUSTOME on: 59,946


: 50,000/Year 6,400/Year


ity parking citations had been on an HP legacy system for over two decades, so we had many concerns about conversion o current sof oftware. EDC/AIMStware. EDC/AIMS met our needs and requirements, ds and requirements, was lost in the


over two dec many concer tto current so met our need and nothing w


ity parkin g citations had been on an HP legacy system for cades, so we had


rns about conversion


and nothing was lost in the ttransfer and deployment of the new system. EDC worked with he city to connect a number of onnect a number of custom interf faces, and made sure ked together smoothly


ransfer and deployment of the new system. EDC worked with tthe city to co


custom interfaces, and made sure tthey all work


The user training was fun, and AIMS has a l ogic that is pretty easy The trouble-free AIMSIMS nt module has been d by the public. It has


hey all worked together smoothly. The user tra ining was fun, and


AIMS has a logic that is pretty easy tto navigate. T


eb payment module has been welwell receivedl received by the public. It has significantly reduced staff hours rocess payments.


o navigate. The trouble-free Web paymen


significantly reduced staff hours needed to pr


The staff is friendly and effective, and they listen to the needs of their customers. Software updates include reports, options and features that their clients have asked for. They are a pleasure to work with, and a breath of fres


have asked f and features updates incl of their custo and they list The staff is f EDC is a won


for. They are a s that their clients ude reports, options omers. Software en to the needs friendly and effective, nderful organization.


breath of fresh air in our phone- tree business


tree business world. Claudia Carlson


s world.


Parking Office Supervisor City of Santa Cruz


City of Santa Parking Offic Claudia Carls


ce Supervisor son


a Cruz Visit www.ed AIMS EDC AIMS MS


sh air in our phone- work with, and a


needed to process payments. EDC is a wonderful organization.


Sign-on Portal Single $


Equipment Receipt Printer Cash Drawer


Barcode Scanner Firewall


AIMS Secure Web Server Apache/MIIS


PHP 4.3+ or 5.0+ SSL


AIMS Application Server


Oracle 11gr2


AIMS Tick


AIMS Client PC’s Ticket Payments cket Appeals


Permit Payments Counter Inquiries Billing Generation a


Perm Customer


Ticket Payment Ticket Appeal


View Appeal Results


Permit Registration/Renewal Permit Payment Account Review


Apply to Waiting List Update Account Information Corporation


n c aim.com to bo


AIS Enforcement PC Handheld Files Warning Codes


Permit Information


File Scheduler Schedule


Automated Tasks Hand


Handheld Enforcement


.edc-aim.com to book a product tour .edc-aim.com


edc-aim com to bo ok a product tou r Website: www.edc-aim.co


Toll Free: 800-886-6316 Email: sales@edc-aim.com See us at the PIE booth #316


800-886- sales@edc-a


aim.com 6316


East Coast S ur.


r. m


East Coast Sales: West Coast Sales: 877-277-6771


Sales: 800-886-6316 Sales:


cement dheld


S Client PC’s ket Payments Ticket Appeals mit Payments unter Inquiries ng Generation and More...


Local/Network Printer Reports


Billing Letters Statements


Letter Generation Correspondence


POS


ER PROFILE: Ci ity of Santa C ruz, CA T


issues ts e


owner den ific ticket


icket payments are processed via the AIMS We in ude


ues its own parkining ci er iidentification, c ents


info information lookup and registration holds, real time inter One-S ep POS


include data exchange to the Califo n nf ma io


ex ha lo


ers, residential parking permits as well in an effo effort to streamline that program.


writing computers, and billinling letter export fo services. The City is also beginnin in


One-Step POS database, inter in co


er ices. Th City esiden


ermits in


SY TEM CONFIGU ATURATION   8 Concurrentt User


ser Liic g cense


 AIIMS Web+ -Commeeb+ E-Commerce External Bill Mailing


A MS AIMS Web Configuration


Authentication E-Commerce Credit Card Verification


Touch Net Credit Card


 External Bill Mailing


cense erce


SYSTEM CONFIGURATION 8 Concurren


eginning to use AIMS to issue ff


AIMS


mana ha


f eg ra io in rface


liforniia DMV VPN fo lds,


MV VP legac hir ts ur


ion, ciitatioion billing, ces


Santa Cruz Cruz wen i citatiio


eg er im in rface


e face with legacy third party ha let er exp


ent llive with AIMS inAIMS in Novem er 2008 Th C ty ons and uses AIMS fo mana in ling, payments, ents, voiid


es AIMS for managing vehicle ds and appeals. Onlin


ember 2008.. The Ciity hicle


s. Online


AIMSWeb modulele. Custom interfaces for registered owner e face with CORE ty handheld ticket in in


RE ld ic et


for outsourced printing & mailing ue and manage city city lin


ma lin ogram.


in erfaces er


 Electronic Cita  Point of Sale S CORE Interface


 CORE Interface


Configur AIMS Clien


CORE One-Step Interface


AIMS Client/Server Configuration


nt/Server ration


AIMS Hangtag Printer Hangtags Decals


Electronic Citations Issuance Point of Sale Solution


ations Issuance Solution


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