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UPDATE health club award winners


NEWS The full list of Grand Prix winners:


Best Club in the UK (fewer than 2,000 members) • Vibralife Fitness Clinic GOLD • Everybody Health And Fitness Swaf am SILVER • West Lindsey Leisure Centre BRONZE


Best Club in the UK (2,000 members or more) • Spelthorne Leisure Centre (EA) GOLD • Nuffi eld Health Barrow SILVER • Grange Paddocks Leisure Centre (EA) BRONZE


Best Medium Chain (10-30 sites) • QHotels Leisure Clubs GOLD • Pure Gym SILVER • T e Gym Group BRONZE


Best National Chain (More than 30 sites) • Nuffi eld Health Fitness & Wellbeing GOLD • Everyone Active SILVER


The full list of regional winners:


Scotland • Pickaquoy Leisure Centre GOLD • Nuffi eld Health Aberdeen SILVER • Pure Gym Glasgow BRONZE


Northern Ireland • Pure Gym Belfast GOLD


2011 Health Club Award winners celebrate their success at the gala dinner


T e winners of the fi rst ever Members’ Choice Health Club Awards were revealed at a gala dinner at the Hilton Birmingham Metropole NEC hotel on 21 September. The awards, supported by Health Club Management, rewarded winners in four Grand Prix categories and 14 regional categories. Grand Prix categories saw gold awards


presented to Nuffi eld Health Fitness & Wellbeing for best national chain and QHotels for best medium-sized chain. Vibralife Fitness Clinic, based in Carlisle, picked up the title of Best Club in the UK (fewer than 2,000 members), while Spelthorne Leisure Centre, part of the Everyone Active (EA) group, won the Best Club in the UK (2,000 members or more). Laura Kerby MD of Consumer Wellbeing


at Nuffi eld Health, says: “T ese awards mean so much because they are voted for by our members. It’s a real testament to the hard work and professionalism of our teams who deliver a great customer experience for every member.


“We provide a


unique, he a l th- focused service that’s based on providing great facilities with exper t suppor t , all tailored to our members’ needs. It’s this personal approach that our members value, and that has led to our clubs being recognised by these awards.” Stuart Russell, manager of Crown Spa Health


Club & Spa – which won a regional gold award – says: “I would like to thank all the members who voted for us. Our aim is to off er a fi ve-star health club and spa facility – winning an award like this is proof we are delivering.” T e awards are based exclusively on member


feedback and are specifi cally designed to rate the level of customer service, facilities and value for money provided by clubs by asking members to complete an online questionnaire. In this inaugural year of the awards, more than 230 entries were received – from small independents, public leisure centres, hotel clubs and some of the best- known brands in the industry. T e results of the competition were based on responses from 16,000 members across the UK, producing half a million pieces of data. All shortlisted facilities receive a confi dential member feedback report. Deadline for entries to


All smiles: Gold award winners with their trophies 8


next year’s Health Club Awards is 31 December 2011. For information, please visit www.healthclubawards.co.uk


Read Health Club Management online at healthclubmanagement.co.uk/digital


North West • Vibralife Fitness Clinic GOLD • Nuffi eld Health Barrow SILVER • Ladies Only Rochdale BRONZE


North East (No Clubs Shortlisted)


Yorkshire & Humber • Crown Spa Health Club GOLD • T e Fitness Village, Doncaster SILVER • Nuffi eld Health Guiseley BRONZE


Wales (No Clubs Shortlisted)


West Midlands) • Chesford Grange Leisure Club (QHotels) GOLD • Nuffi eld Health Telford SILVER • Nuffi eld Health Cannock BRONZE


East Midlands • West Lindsey Leisure Centre (EA) GOLD • Nuffi eld Health Nottingham SILVER • Amber Valley Training BRONZE


East of England • Everybody Health And Fitness Swaf am GOLD • Mid Suff olk Leisure Centre (EA) SILVER • Cambridge Belfry Leisure Club (QHotels) BRONZE


South West • T e Gym Bristol GOLD • Centurion Fitness Centre SILVER • Nuffi eld Health Plymouth BRONZE


Southern • Nuffi eld Health Portsmouth GOLD • Fareham Leisure Centre (EA) SILVER • Nuffi eld Health Newbury BRONZE


London • Nuffi eld Health Wandsworth GOLD • YMCA Club London SILVER • Nuffi eld Health City BRONZE


South East (North) • Spelthorne Leisure Centre (EA) GOLD • Grange Paddocks Leisure Centre (EA) SILVER • Fanshawe Leisure Centre (EA) BRONZE


South East (South) • Nuffi eld Health Surbiton GOLD • Ashford International Leisure Club (QHotels) SILVER • ActivZone Guildford BRONZE


october 2011 © cybertrek 2011


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