tech series
software news round-up
Gladstone A new iPhone app will allow members to make bookings via their phone, as well as linking to Facebook so members can tell friends what they’ve booked and where. The app will be fully branded for Gladstone customers and registered with the operator’s name and logo in the Apple iPhone App Store. The product is also fully integrated with the operator’s back office and online booking system to avoid duplicate bookings. A new Learn 2 Swim course
management module will simplify the swim school administration process, reducing the pressure on receptionists. It will allow operators to register people on courses, manage accreditation and ease the movement of pupils between the different swimming levels, as well as access tailored reports. Finally, new Contact Manager will
become a core part of Gladstone’s Plus2 software. It will administer the sales process – from lead through to qualifi ed prospect to new member – allowing sales people to manage their prospects throughout the sales cycle, and managers to produce sales forecasts and bookings reports. fi
tness-kit.net GLADSTONE
Gladstone’s new iPhone app allows members to make bookings via their phones
Xn Leisure’s self-service kiosk has seen an average 55 per cent uptake
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Xn Leisure Xn Leisure has launched a total solution for self-service, including online booking, membership, self-service kiosks and controlled access through access control turnstiles. The new product is designed to boost the efficiency and customer service levels at reception – the first point of contact for information, bookings, payments and interaction with customers. The kiosk automates tasks such as checking in for activities and making future bookings, allowing the reception staff to focus on customer service. In sites that have already installed the self-service kiosks, there’s an average of 55 per cent customer uptake, with usage figures in excess of 80 per cent in some locations. fi
tness-kit.net XN LEISURE
Read Health Club Management online at
healthclubmanagement.co.uk/digital
MINDBODY MINDBODY has joined forces with Constant Contact to provide new subscribers with a free email marketing account integrated with their management software, including unlimited emails to up to 500 contacts, email templates, analytics reporting, surveys, an anti-spam checker, live support and social media integration. Meanwhile, based on a user’s
GPS location and updated daily, the MINDBODY Fitness app allows people to fi nd, book and pay for group exercise classes in their area at the touch of a button. Classes can be narrowed down by day or time, and the search radius can be adjusted to search for classes further afi eld. Fans of a specifi c club, instructor or class can store preferences for the future. fi
tness-kit.net MINDBODY
october 2011 © cybertrek 2011
PIC: ©
WWW.SHUTTERSTOCK.COM/ AIARON AMAT
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