SPA SOFTWARE PART 3 IN BRIEF P
SpaBooker has launched an integrated, free to use Facebook booking app
SpaBooker launches in-Facebook booking
SpaBooker has launched the fi rst fully integrated in-Facebook booking appli- cation which enables customers to book without leaving a spa’s Facebook page. Customers choose a treatment, time
and therapist and then book in real- time. Once the booking’s complete, they click share, and sends the details to their friends’ Facebook news feed. Harnessing viral marketing provides
spas with a wider reach to new consum- ers, while bringing businesses closer to their customers through Facebook. Over 500 spas and salons have already signed up for the new service and 1,000+ book- ings, worth more than USD $100,000 were made in the fi rst few weeks. T e new functionality is available free
of charge to SpaBooker customers. ■
www.spa-booker.com
Book4Time gets Starwood & Steiner
Book4Time has contracted with Star- wood Hotels & Resorts to be its sole preferred spa soſt ware supplier. T e company was previously one of three preferred suppliers. Starwood has over 350 spas within its hotels, with 120 in development. Book4Time has also signed a mas-
ter enterprise agreement with Steiner which will enable all land-based spas or
affl ilates of Steiner to use its soſt ware. ■
www.book4time.com
S
aradigm Shiſt ’s e-Leisure Manage- ment Suite of products is modular and off ers a range of scalable web- enabled solutions built around the
company’s Paradigm Shiſt Core Engine. T e company’s SpaConnect product – part
of its e-wellness solution – automates opera- tions for single or multi-site businesses. T e diff erent modules include POS, CRM, inven- tory management, front desk and an e-locker module. T e system also off ers on-demand reporting for current and historical data, as well as customised reports. In addition to the core elements, Spa-
Connect also has a number of additional modules such as membership management, location tracking and connectivity to third- party systems such as PMS, golf course and marina management. It can also link to cen- tral and online reservations and computer telephony, while guests and members can
Paradigm Shift JAPAN/ASIA
use the web to check availability and make reservations, redeem loyalty points and pur- chase items from the online shop. A separate online reservation engine is
also available, which is hosted on the oper- ator’s website. Full training is supplied and the system is available on a SaaS contract.
www.eleisuresolutions.com Tel: +81 3 3553 0812
paBiz soſt ware from Neill Technol- ogies has a number of core features including scheduling, POS, mem- bership and stock management.
SpaBiz enables operators to access real-
time performance information on their mobile devices via SpaBiz Central. T is module houses an electronic company handbook with built-in audit, internal com- munications tools and a full HR suite for tracking staff holidays. The company has recently introduced
the SpaBiz iPad application which has been designed to increases client retention, fre- quency of visit and retail sales by putting technology in the hands of the therapist and enable them to sell while on the move. T e system is available in English and
Spanish and can integrate with a number of PMS systems and support multi-site oper- ations. It runs off a centralised database, so clients have one record that holds details of visits to all locations. Reporting can be consolidated by region, as well as location and the soſt ware has call centre functionality built-in as well as off ering real time report- ing for individual locations and consolidated reporting for multi-locations. SpaBiz has a stock management system
that keeps track of product fi les, as well as vendor and manufacturer information and can create purchase orders to maintain inventory levels and costs. Products that are used professionally can also be tracked and the system can associate costs with these. T e SpaBiz Whiteboard is a visual tool that
80 Read Spa Business online
spabusiness.com / digital
SpaBiz USA
provides real-time performance updates to enable managers to coach staff by encourag- ing behaviors that make therapists successful, while therapists can focus on things within their remit – like the number of guests on their schedule – to determine how to build- in more appointments. T e display provides real-time self-assessment and creates healthy competition which produces results. SpaBiz off ers email/SMS appointment
reminders and two-way confirmations. Automated marketing and referral programs, Google reviews and Facebook integration are being introduced in Q3 this year. SpaBiz is available on subscription from
E75/month ($108 £66) with training, soſt ware upgrades and technical support included. T e 24/7 helpdesk can be accessed by phone, email, and live chat, while training comes in a range of formats, including group webinars, role- and topic-based self-study training vid- eos and step-by-step user guides.
www.spabiz.com Tel: +44 (0)20 7253 7633
SPA BUSINESS 3 2011 ©Cybertrek 2011
PHOTO:
SHUTTERSTOCK.COM/©YURI ARCURS
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