in this issue
The Global Spa Summit in Bali, p38
Research: 2011 spa consumer habits by Coyle, p34
Hilton Worldwide, p28
5|Editor’s letter: Budget spas Liz Terry predicts that the arrival of budget spas is imminent
12|Letters Spas should support therapist’s learning in oncology massage says Tracy Walton
14|News Starwood takes over Six Senses Sanctuary in T ailand; a new spa for Miraval; and Butterworth leaves Jumeirah for Naiade Resorts
20|News report: Swissôtel launches Pürovel Spa & Sport Swissôtel is set to roll out its in-house spa brand across its global hotel portfolio. Tom Walker reports
Spa My Blend by Clarins, Paris, p64
22|Ask an expert: Franchising Franchising presents an exciting new business models for spas. Kath Hudson investigates
28|Top team: Hilton Worldwide Key fi gures from Hilton’s global spa team talk to Katie Barnes about the rollout of eforea – its signature spa brand – and the challenges of running 245 spas across the world
34|Research: Trend watching Coyle examines spa consumer habits and trends over the last year
38|Summit review: Get engaged Everything you need to know about this year’s Global Spa Summit in Bali; plus an interview with new board member Philippe Bourguignon
8 Read Spa Business online 
spabusiness.com / digital
46|Keeping tradition alive YTL Hotels & Resorts created the original ‘spa village’ and is transforming a 462-hectare ski resort in Japan. Rhianon Howells reports
50|ESPA Life We reveal details about ESPA’s new fully integrated wellness spa concept that has just launched at the Corinthia Hotel London
54|Interview: Simon Naudi Corinthia’s group director on the company’s new fl agship site and how ESPA Life will really put it on the map
58|Research: Face facts Mintel shows that anti-ageing retail is strong in Europe and points out where the growth opportunities are
SPA BUSINESS 3 2011 ©Cybertrek 2011
PHOTO: 
SHUTTERSTOCK.COM/YURI ARCURS
    
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