pRoFILES
Managing Change
with Intuition
Jessica Bo
Regional Supply Chain Manager
duPont China Holding
Jessica Bo developed the first full-function fluorochemical supply chain in the Asia Pacific region in 2003. She started
out as a supply chain team of one but her job has changed with the years.
For those of us who may not recognize the name… You’ve been working in this supply chain for over seven years.
What exactly is a fluoroproduct? What is the biggest change you’ve seen in the supply chain in
Fluoroproducts are everything that contains fluorocarbons. This China?
includes refrigerants like Freon®; the Teflon® coating on cookware, When I returned to China from Australia in 2003, China had no
cable, machinery. We also have PVFM (photovoltaic fluoro material) developed supply chain or logistics concepts – they thought supply
– There are a lot of applications for this product that you may not chain management was the same thing as logistics – but really, supply
think about – airplanes, cars, mobile phones. chain starts with Demand Management and extends all the way to
customer delivery. In 2003 I was also one of very few
people in China with an APICS CPIM (Certification in
Production and Inventory Management). But now, all the
sudden, I think APICS has offices all over China – this
is a huge change in the past few years. There are more
institutes to provide professional training specifically
targeting supply chain management – there has been a
big push for better management – supply chain is not all
about those truck fleets anymore.
How about changes you’ve seen at DuPont?
In 2003, DuPont offered me a job to establish a sup-
ply for fluorochemicals. My task was to launch a regional
supply chain in Asia to support global business growth.
At that point, DuPont was in the stage of having their
strategy change and they were really evaluating which
products should be manufactured vs. bought. They were
truly working to figure out the best option for growth
in China – my task was to launch a regional Asia supply
chain to support global business growth. I started out
as a team of one, but over the course of 6.5 years, the
volume that we export (for chemicals) increased by 7x
and I now have over 20 people around the Asia Pacific
working with me.
What was it like working as a team of one for this
supply chain?
My task was actually really simple at the begining – I
just had to buy and export – I had tons of experience
with export work and my job was actually more straight-
forward. My job now has expanded significantly – I
still just cover the Asia Pacific, but the scope of Supply
Chain Management and business units I am responsible
for increased from one to three. I am also responsible for
28 JANUARY/FEBRUARY 2010
www.chainaonline.com
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