Photo Caption: AOC’s Innovative and Empowered Workforce Strategic Goal aims to create a workforce that excels in service delivery. This vision is embodied in dynamic individuals who are empowered to better serve Congress, the Supreme Court and the American public.

Strategic Goal 2: Innovative and Empowered Workforce

Leading Change Together

AOC will attract, develop and retain exceptional employees; empower its workforce to be innovative and advance new programs and processes to serve its clients; preserve our national treasures; inspire memorable experiences; and embrace change through outstanding leadership and continuous improvement.

The purpose of this goal is to create a work environment that rewards excellence and creativity. In doing so, AOC will attract, develop and retain exceptional employees. AOC’s vision is embodied in dynamic individuals who are empowered to better serve Congress, the Supreme Court and the American public. This goal aims to create a workforce that is able to excel in service delivery.

Innovative and Empowered Workforce includes three strategic objectives:

• Treat people as the cornerstone of our success.

• Increase employee involvement and engagement.

• Build a culture of transparency, ownership and accountability.

AOC monitors three performance indicators for this goal. One of these is based on the biennial Organizational Assessment Survey that is conducted in even years. AOC met its performance targets for both indicators with established targets. The third indicator does not have a quantifiable target.

The performance results achieved in FY 2014 for this goal are depicted in Figure 45.

Innovative and Empowered Workforce

Activities focus on:

• Responsibility, accountability, trust and engagement

• Fostering employees’ growth and betterment

• Including projects that develop a well-prepared and engaged workforce

FIGURE 45: Results Achieved for Innovative and Empowered Workforce, See Full Report, Page 69