indicators have enough precision to allow AOC to monitor progress towards its long-term goals, they do not lend themselves to the establishment of quantifiable targets. The results of these indicators and indicators for which FY 2014 data was not available are reported as “Other.”

In the performance discussion that follows, the performance indicators used to monitor progress toward strategic objectives are presented along with their definitions, targets, five prior years of data (when available), FY 2014 results, and data sources. Figures that illustrate trend data accompany the performance tables. Unless otherwise noted, the green areas in the accompanying figures represent the targeted area of performance.

As AOC implements new strategies and new data becomes available, AOC will develop a more comprehensive and robust set of performance indicators. Table 12 identifies the number of strategic objectives and performance indicators, by Strategic Goal, for FY 2014.

TABLE 12: Strategic Objectives and Performance Indicators by Strategic Goal, See Full Report Page 58

In addition to the performance indicators used to monitor performance, AOC received recognition in FY 2014 through numerous awards and certifications. This recognition is also a lagging indicator of performance. The awards and certifications include:

• The Association of Government Accountants Certificate of Excellence in Accountability Reporting in recognition of AOC’s FY 2013 Performance and Accountability Report.

• An Association of Energy Engineers Corporate Energy Management Region II Award “For Accomplishments on Developing, Organizing, Managing and Implementing an Outstanding Corporate Energy Management Program.”

• Three 2013 Construction Management Association of America Project Achievement Awards:

• Infrastructure Project with Constructed Value Less Than $50 Million (Interior Rehabilitation of the East and West House Underground Garages)

• Program Management/Program Phase—Buildings (U.S. Capitol Dome Skirt Restoration)

• Program Management/Program Phase— Infrastructure (U.S. Capitol Power Plant, Tunnel Rehabilitation Program)

• Completion of the Leadership in Energy and Environmental Design (LEED) certification of the U.S. Capitol Police K-9 facility in May 2014, achieving a status of LEED Gold.

• A 2014 Certificate of Excellence from TripAdvisor, the top online travel and tourism review site, recognizing that the Capitol Visitor Center “has consistently earned outstanding feedback from TripAdvisor travelers.” The CVC ranked among the top 30 of nearly 300 similar facilities or museum institutions.

• As a partner to John C. Grimberg, Co., Inc., AOC received an Association of General Contractors’ Washington Contractor Award for the Capitol Power Plant Improvement Project.

Data Validation

In accordance with the GPRA Modernization Act of 2010, AOC strives to ensure the completeness, reliability and quality of all performance measurement data included in this PAR and has mechanisms in place to verify and validate the accuracy of information collected and reported. Verification and validation of performance data support the general accuracy and reliability of performance information, reduce the risk of inaccurate performance data and provide a sufficient level of confidence to the Congress and the public that the information presented is credible. At AOC, these efforts primarily entail internal agency assessments that address standards and procedures, data entry and transfer, data integrity, data quality and limitations, and oversight.

AOC’s data verification and validation efforts include the following key mechanisms and processes:

• Use of applied measurement science techniques to identify sources, validate data and generate meaningful information.

• Utilization of automated data collection systems whenever available.

• Implementation of controls such as restricting permissible values, flagging outliers for review and mapping results for visual checks, to ensure the validity of the presented data.

• Use of automated data checking procedures in addition to manual verification.

• Reviews by data owners and data users.

• Analysis of data and identification of possible discrepancies for resolution.