Insight PATIR DESIGN
THE INDUSTRIOUS ART OF CASINO STOOL DESIGN
Patir Design blends the latest in-house chair design with robust materials sourced from the very finest suppliers
The imposing appearance of the Patir building, located in Eching near Munich in Germany, leaves both a lasting impression and poses an immediate question - why does a company that manufactures and sells casino stools need such a large building? To understand the answer you need to venture inside and explore the vast inner workings of this ‘Made in Germany’ success story.
Patir Design is managed and owned by Seref Patir and the beginnings of the company reach back to 1992. At that time Mr. Patir was marketing cabinets for amusement machines, when a joint venture in another industry led him to design and build his first casino chairs and stools. Success came instantly at the German amusement and gaming machine exhibition at the IMA. The Gauselmann Group was so impressed with the chair design that Patir won its first large order.
Today, Patir has grown to be one of the best known names in the industry for casino stools, supplying major operators throughout the world. The company philosophy has focused on ultimate chair quality from day one. The unique Patir design and this attention to detail and quality has seen Patir Design grow to become an industry stalwart for casino chairs.
The management base and distribution network is situated in Munich, while the sheer choice of chairs and the strong demand means that Patir requires large storage capacity. Enormous stores enable quick delivery times. “Delivery times are key for casino chairs and that is why we carry
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such a large stock. The chairs can be with the customer within two days in Germany and within seven throughout Europe. It is just a question as to how long the transport companies require – we can ship the same day as the order comes through,” explains Süleyman Yilmaz, Sales Manager at Patir Design.”
The Patir Design headquarters measure 7,000sq.m. It is centrally located between Munich town centre and the airport and the large storage capacity means that Patir can deliver between 600 and 700 chairs per day. The production site measures 11,000sq.m. with a daily manufacturing capacity of up to 1,000 chairs.
FOCUS ON CUSTOMER REQUIREMENTS Patir chairs are built to last. The upholstery
material is sourced from the finest suppliers, such as wild leather from Scotland and leathers (both real and imitation) from Italy. All Patir chairs are quality approved by TÜV Rheinland. Customers not only appreciate Patir’s design and quality, but the simplicity in assembling the Patir chairs. The base is already sub-assembled. All the customer needs do is remove the chair seat from the box and position it into the base. It does not need to be screwed together – which means that assembling chairs takes just a few seconds.
“Our chairs have been copied several times through the years,” explains Seref Patir. “Our chairs are patented and we rigorously protect our patents. Adding to that, the copies are often hard to assemble and can take well over half an hour per chair to put together. We have designed our chairs in this unique way to ensure that operators waste no time in the assembly process.”
It’s no surprise that casino chairs are well used. It is not uncommon for gaming machines to be in constant use throughout the day and night at popular casinos and arcades. This means that chairs ultimately suffer from wear and tear – even the highest quality ones. It’s an inevitability that has led Patir Design to offer clear instructions on the parts assembled, enabling the customer to source parts individually.
This spares policy is followed up with a guarantee to offer all chair parts for 15 years. In this way, operators can replace used parts simply (such as arm rests) in the full knowledge that even if that particular chair is discontinued in the future for whatever reason, the spares will remain available for 15 years.
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