lizmckeonwrites workplacewell-being
Taking an active interest in your team’s health and well-being will repay you in increased productivity, says LizMcKeon
Staff well-being is an increasingly relevant and necessary consideration in themodern workplace.
At its simplest level it is ultimately about personal happiness – feeling good and living
healthily.This alsomeans not allowing work to undermine our basic purposes and needs in our lives, and in this respect well-being is a hugely significant aspect of our work and our careers.
Well-being and stressmanagement issues are within the overall ‘duty of care’ that a salon owner owes to its employees, yet the consideration extends far beyond the employer’s duty of
care.The entire subject of well-being has broad implications for quality of life – how we choose to live, froma philosophical and fulfilment
viewpoint.Also, potentially how long we live, whether we enjoy health and happiness, or suffer anxiety and illness.
Everyone in the workplace has a duty to safeguard and nurture personal well-being at work. Fromamanagement perspective, well-being is amajor factor in quality, performance, productivity and therefore overall salon effectiveness and profit.
When a person’s well-being reduces, so does their performance and effectiveness within the salon. If staff well-being is undermined any of the following negative impacts can arise:
• Reduced productivity • Increasedmistakes and errors • Conflict, grievance and disciplinary issues
• Sickness and absenteeism • Lowmorale and negative atmosphere • Poor customer service • Resignations causing increased staff turnover
• Poor employer reputation among staff and clients
Simply put, when well-being is eroded people can get sick bothmentally and
physically.There is a fine line between healthymotivation and unhealthy stress.
Staffwell-being is ultimately about personal happiness–feeling good and living healthily. Image©Fernando Gutiérrez /
depositphotos.com
Workplace stress has been defined as “the adverse reaction people have to excessive pressures or other types of demands on themat work”.The cost to an individual can be high – quality of life, relationships, self-esteemand health can all be compromised.
Causes of stress in the workplace are varied and include high workload, coping with change, conflict, bullying, ineffective management, long working hours, lack of training, threat of redundancy and unclear job specification.
Let’s take a look at how you can develop well-being policies within your salon environment…
create a positive work culture
Have a clear vision and purpose, where staff know they are valued, enabling them to be engaged with the success of the salon. Encourage teamwork through relevant training, rewards and recognition.
training & development
Training and development add value to both the salon and the individuals. This can be reflected through increased sales and improved customer service. Training tends to counteract negative
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