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suite of tools configured for specific roles. Atos was responsible for developing, inte- grating and operating the IT systems for the London Olympics 2012, the most connected Olympic Games in history. It delivered the core systems that enabled more than eight million ticket holders and four billion people around the world to witness the London 2012 Olympic Games. For the first time for an Olympic Games, critical key processes were zero e-mail certified. Instead, the technology team used col- laboration tools to manage monitor and share in- formation about the main critical processes of the operations.
Many companies are starting to implement enterprise social networks to promote collabo- ration amongst their employees. One enabling
New European Economy
tool that is available for purchase is Yammer, which claims to bring the power of social net- working to a company. Yammer says that its product is as easy to use as great consumer soft- ware like Facebook and Twitter but is designed for company collaboration, file sharing, knowl- edge exchange and team efficiency. Yammer lets users send messages to specific people, an en- tire team or as a private message to multiple re- cipients.
Google also offers a suite of free tools that
enable more efficient communication and col- laboration. When it comes to collaborating on documents, Google Docs is an excellent re- source. It allows workers to share text and spreadsheets, which can be edited in real-time at the same time. Using this tool, it is possible to
cut the working time on several projects in half and get more people working on the same doc- ument.
Google Talk is a good tool to keep in touch with employees for short one-on-one conversa- tions. For groups, it can be a much better solu- tion than a conference call because there are no awkward interruptions of other users. You just type what you want to say, even if someone else is already typing. Another essential tool is Google Voice, which allows users to answer text messages on a computer as well any other phone. Google Voice can be used to route phone calls on a regular basis. If you are going to kill off e-mail, you will have to rely on the phone a bit more, and Google Voice allows for the recording of calls for later reference.
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