news to use CRUISING E-learning with ACE
BY JO AUSTIN ACE has launched a series of new e-learning modules covering the onboard and destination experiences along with top selling tips on cruising. The five new modules complement
those which were launched in early May and include sections detailing on- and off-ship experiences together with choosing the right room onboard and tips on the best places to cruise at certain times of the year. ACE director Andy Harmer says: “The
new informative and accessible e-learning modules are designed to give agents a real understanding of some of the key elements that make up a cruise holiday. For example, new cruisers can find the choice of room types daunting when there may be up to 37 to choose from.” ACE has also revealed details of its first ever Expedition Expo, which gives
Costa's long distance cruise options
Costa's neoRomantica, the recently launched refurbished version of Costa Romantica, will set sail on December 13 2012 from Melbourne, Australia on a 110-day cruise to Savona in Italy. The Grand Eastern Hemisphere Cruise makes stops in Oceania, Asia, Africa and Europe and can split into five different sections: a 22-day tour of Australia and New Zealand; 25 days, from Melbourne to Singapore, calling at destinations in Australia and Indonesia; 21 days from Singapore to Mauritius calling at Malaysia, Thailand, Sri Lanka, India, the Maldives and the Seychelles; 21 days, from Mauritius to Dubai, stopping at Madagascar, the Seychelles, India and the Arab Emirates; and finally from Dubai to Savona, 21-days stopping in Oman, Egypt, Israel, Jordan and Naples. In addition, on January 6 2014, Costa Deliziosa will set sail from Savona on a 100-day around the world cruise. She will sail west, calling at the Caribbean Antilles, Panama, Colombia, Costa Rica, Mexico, California, Hawaii, Australia, New Zealand, Malaysia, Thailand, Sri Lanka, India, the UAE and the Red Sea.
www.costacruises.co.uk
12 June 2012 •
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ANDY HARMER ACE Director At the recent ACE Cruise Convention
agents the chance to visit Hapag-Lloyd’s Hanseatic while she’s moored on the River Thames on September 18 this year. The 184-passenger ship, which visits remote regions including Alaska, Asia and
Antarctica will also host a destination expert, companies specialising in expedition cruising and representatives from destinations ready to talk to agents.
www.cruiseexperts.org
Hurtigruten in it for the long haul
Hurtigruten has launched its 2013/14 Explorer Voyages, including some adventurous long haul voyages. The 19-day Great Antarctic Expedition
calls at the Falklands, South Georgia, the South Orkney Islands and Antarctica and for the first time, departs from Ushuaia on December 1 2013. It costs from £4758pp, full board, with flights between Buenos Aires and Ushuaia and transfers. There is also a South Georgia Anniversary Voyage, starting in Ushuaia and stopping for an extended stay on the island for Christmas Day 2013, to mark 100 years since the Whalers Church was consecrated in the town of Grytviken. The trip, which starts from £6049pp then continues to the Antarctic circle. A second departure for the Antarctica Peninsula – Polar Circle Expedition has
CRUISING IN BRIEF
American Cruises goes culinary Culinary Cruises are now on the menu
for select 2012/13 American Cruise Lines voyages. Cruises include an Alaskan King Crab Cruise, a Lobster Cruise in New England, a Culinary and Wine Cruise in Oregon and Washington and the Savouries of the South Cruise on the Mississippi.
www.americancruiselines.com
Norwegian kids explore for free Norwegian Cruise Lines has launched 'Little Norwegians Explore For Free,' offering children 12 years and under complimentary shore excursions and teens (13 to 17 years old) half-price deals when sharing a stateroom with a paying adult on the same excursion. The offer applies to all 2012 sailings.
www.ncl.co.uk
RCI embraces its namesake Six Royal Caribbean ships will operate winter 2013/14 Caribbean cruises. Serenade of the Seas debuts from New Orleans. Independence, Oasis and Allure of the Seas alternate Eastern and Western Caribbean trips from Port Everglades, Freedom from Port Canaveral and Navigator debuts in Galveston, Texas.
www.cruisingpower.co.uk
also been added (now leaving January 22 and February 3 2014) and is priced from £5177pp. The new brochure features a 20% early booking discount expiry date for an allotted number of cruises on a first come, first served basis.
www.hurtigruten.co.uk/agents
our partners at Mail Newspapers revealed their latest consumer research on attitudes to cruise with an interesting take on some of the very positive reasons for taking a cruise. It showed how consumers really enjoy the value, entertainment and dining offered onboard. The research also supported the findings of numerous other surveys that the choice of destination is still vital to encouraging non-cruisers to step onboard. The pull of destination helps explain why cruise lines invest in the shore excursion experience. It might also go some way to explain the growing attraction of taking an expedition cruise where the destination is the main highlight – seeing the wildlife up close and experiencing the local cultures. I was delighted to be able to visit
the Caledonian Sky last week when she called into London. What a great example of expedition cruising, with zodiac boats for off the beaten track and expedition leaders helping guests appreciate everything they see. The visit coincided with the ACE announcement that we are holding our first Expedition Expo in London on September 18. Expedition cruising is great way to introduce cruising to those who haven’t considered a cruise.
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