Motsieloa acknowledges that they need to evolve their practices from ‘good’ to ‘great’ in order to deliver future success. “We foresee a couple of challenges, moving people out of their comfort zones. We need to accelerate the pace at which we develop people so that our supply of qualified staff keep up with the growth that we are planning. People will be expected to do ‘more with the same’ and we, as leaders, need to manage those conversations well.


As a leader, I think, you have to know yourself well. Be comfortable with who you are and understand what you do and do not know. You need to be authentic. My view is that we are all unique with our own value to bring to the table. I believe that I am here to serve a purpose beyond the landscape of my family. I have a role to play within McDonald’s, South Africa and in the end, the world. Leaders today have also got to genuinely care about people. I have seen this over and over again. If people feel that care and if you treat them in a fair manner, the other business elements pretty much fall into place.”


more than 2500 full- time employees


1 74 Management Today | April 2012


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