to freight shipments are changing all the time. What is certain is that


more and more of Panalpina’s customers are aware of the threats to their cargo and are very keen to talk with their forwarder about how that risk can be minimised. To this end, the logistics services provider works closely with the client, Johnson explained, and can even develop customised freight security programmes.


with courses applicable and taught to all being supplemented by specific programmes relevant to the particular country in which an employee is based, such as TSA training in the US. Johnson said the on-line approach to


staff training used by Panalpina enables changes to be made extremely quickly and this is vital in a global environment in which the nature and level of the threat


Criminal trends As manufactured IT goods have become more common in the air freight business, and as they have grown smaller and thus more numerous in any individual shipment, they have become ever-richer pickings for the criminal. Modern technology and the wider process of globalisation also allow the


thief to sell the stolen goods on more safely than had been possible previously, with the Internet and online auctions or similar sites allowing goods to be sold without the buyer or seller coming into contact or, indeed, the buyer ever seeing the stolen goods before he has paid his money. The black market that has flourished


in the wake of these virtual markets has also meant that commodities such as pharmaceutical goods, which were formerly very difficult for the criminal to sell in quantity, can now be moved on quickly and easily. Ultimately, any item of high-value


freight being shipped is under threat, Neumann said – and the smaller the commodity, the higher is the associated risk. This has led to increasingly valuable consignments being seized. “The criminals are looking for the big hit,” he pointed out. Commensurate with this, another


noticeable trend has identified that some


AIR LOGISTICS MANAGEMENT 53


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