SHIPPERS INTERVIEW Europe
transparent ways of operating would be an
repeatable and “Scalable, enormous help”
easy to comprehend. Product and component availability ratios, for example, are always a large part of the unknown.” He points out that Cisco conducts
regular reviews of a supplier’s business operations to assess its adherence “to each point of our Supplier Code of Conduct. We have multiple Cisco- sponsored audit teams verifying our audited data.” Hofstee revealed an area where
supply chain monitoring is an essential part of the process. “With a high-end product such as ours, we require a certain amount of special care from our air carrier.” Cisco has highly-defined parameters and “if something goes outside the threshold, we have to look at the root causes – and change it.” He emphasised: “Having end-to-end
visibility of the various phases in the supply chain is critical. Cargo 2000 is something we expect the forwarder to use when managing its carriers. At the same time we also use the forwarding capacity of the integrators, where Cargo 2000 procedures are not adopted, but we do acknowledge that they have end- to-end visibility of their processes.”
Security issues Hofstee confirmed that crime in the supply chain is an enormous problem and that a constant awareness of its presence is a big step towards controlling this plague. “It is amazing how much security has changed in 10
years,” he said. “We collaborate with all standards to make sure we can meet our customer requirements. Our central warehousing meets full TAPA (Transported Asset Protection Association) standards and we expect those we work with to have similar systems. “We have applied for known shipper
status. We stipulate the use of box trailers, not curtainsides, for transportation from warehouse to airport, and in certain areas GPS tracking is used. If our product is stolen, it will be recognised as soon as it pops up on a network because of its IP address. But, nevertheless, our products are the type of systems that allow the financial markets to operate effectively, the banks, governments, tax systems and other vital areas – so we take security very seriously indeed to help protect the integrity of these markets.” Finally, Hofstee outlined a ‘wish list’
that could improve everyday operation of the supply chain. “Cargo 2000 is not known or applied throughout the whole industry and that is a situation that could be improved,” he remarked. “Scalable, repeatable and transparent ways of operating would be an enormous help. I would say that having an overall harmonisation of industry processes, requirements and regulations would be the ‘Holy Grail’ that we are searching for to help us get the job done.”
ALM AIR LOGISTICS MANAGEMENT 11
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66 |
Page 67 |
Page 68