If you choose to stay in any of visitEngland quality-assessed accommodation, you can be confident that it has been checked out before you check in. For more information on the quality assessment schemes and the star ratings, go to
www.enjoyengland.com
VisitEngland is the official tourism body for England. VisitEngland assess more than 23,000 accommodation business across nine different VisitEngland schemes. These assessments are provided by Quality In Tourism on VisitEngland’s behalf.
For VisitEngland ratings: 1 Palace Street, London,SW1E 5hE
feedback@visitengland.org
For AA ratings:
The AA , 15th Floor Fanum house, Basing view Basingstoke, RG21 4EA
customer.services@
theAA.com
AccESSIBLE AccOMMODATION
Proprietors of accommodation taking part in the National Accessible Scheme have gone out of their way to ensure a comfortable stay for guests with hearing, visual or mobility needs. These places are full of extra touches to make everyone’s visit trouble-free, for example handrails, ramps and step-free entrances (ideal for buggies) level-access showers and colour contrasts in the bathrooms. members of staff may have attended a disability awareness course and will know what assistance will really be appreciated.
When you see one of the appropriate National Accessible Scheme logos, you can be sure that the accommodation and core facilities have been thoroughly assessed against demanding criteria.
NATIONAL ACCESSIBLE SChEmE – LOGOS AND DEFINITIONS Mobility Impairment Older and less mobile guests
If you can climb a flight of stairs, but banisters or grip handles would make this easier, look out for this logo.
Part time wheelchair users If you have problems walking or can walk a maximum of three steps, or need to use a wheelchair some of the time, this logo applies to you.
Independent wheelchair users Similar to the international logo for independent wheelchair users. If you’re a wheelchair user and travel independently, look out for this logo.
Visually impaired guests
An exceptional level of facilities and services that would be suitable for anyone with a visual impairment from mild sight loss to having no sight at all.
Hearing Impairment
Hearing impaired guests If you have a slight hearing difficulty, are deaf, wear a hearing aid or have a hearing impairment, look out for accommodation displaying this logo.
Hearing Impaired guests
An exceptional level of facilities and services that would be suitable for anyone with a hearing impairment from mild hearing loss toprofound deafness.
Assisted wheelchair users If you’re a wheelchair user and travel with a friend or family member who helps you with everyday tasks, this logo applies to you.
Access Exceptional is awarded to establishments that meet the requirements of independent wheelchair users or assisted wheelchair users and also fulfill more demanding requirements with reference to the British Standard BS 8300:2001
Visual Impairment
Visually impaired guests If you have difficulty reading small print, are registered blind, have poor sight or a visual impairment, accommodation with this logo is suitable for you.
H
www.visitblackpool.com H 887
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