The Top 12 Retailers: Consumer Voting Builds Rapport – page 26 The Industry’s #1 Resource


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Whose Black Fridays created a White-hot June? —page 49


What’s Step #3 in tackling your To Do list? —page 44


What should sales professionals NEVER do?—page 15


Where’s the tach wire on the Kia Optima?—page 62


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