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DIRECTOR-GENERAL’S REVIEW


The theme for this year’s Annual Review, Changing Landscapes, refl ects City & Guilds’ renewed focus on helping employers, training organisations and learners navigate their way through a shifting and evolving set of challenges across the world.


For the City & Guilds Group, 2009- 2010 was a successful year despite challenging global trading conditions. Our operating income fi nished at £117.3m, 2% up on the previous year, and total income was £118.3m. The UK market faced reduced funding opportunities, with training providers and FE colleges struggling to maintain their previous level of business. Consequently, tight control across the Group on direct and core expenditure enabled us to achieve an operating surplus of £8.1m and net incoming resources of £7.4m. More importantly, we awarded 1.9 million certifi cates to our learners and celebrated the achievements of 117 learners from around the world through our Medals for Excellence programme.


Employer growth


City & Guilds believes that through learning and training, employers can grow with their workforce. Learning is central to all we do. In good times and bad, City & Guilds has always made the case for continued learning. We draw upon over a century of deep sector insight to embrace the breathtaking diversity of people that we work with. We understand that the funding uncertainties facing an FE college are very different from the concerns of a 17-year-old sizing up their job options in an era of high unemployment. As a result, we have been able to offer a breadth and depth of learning solutions that are tailored to the myriad challenges facing the global economy. For City & Guilds, ‘Changing


Landscapes’ means understanding and reacting to the political events that shape society. When the new


Conservative and Liberal Democrat coalition government took the political reins in the UK, City & Guilds was at the forefront of talks with education and business ministers to help them develop the future direction of vocational education. At a time when many students face diffi cult choices about their future learning, we believe that it is imperative that they be given the clearest possible picture of the options available.


Support and clarity


With educational reform introducing a new set of arrangements for colleges and centres, City & Guilds has been on hand to provide support and clarity. We continue to work on creating outstanding customer relationships with our centres, providing a complete Qualifi cations and Credit Framework (QCF) package, and delivering Functional Skills and apprenticeships to more customers than ever. Now, more than 1300 qualifi cations have been accredited on the QCF – more than any other awarding organisation. As the UK seeks to rebalance its economy, it must make adjustments, moving away from a reliance on the fi nancial sector and looking for new leadership in industry. At City & Guilds, we are always on the lookout for new ways of helping these new leaders take their next steps by giving them the right skills. Over the next 10-15 years, an ageing population in the UK will create millions of vacancies that must be fi lled by skilled workers. Let me give one example. With a long track record of supporting industry by providing the right technical skills, City & Guilds has been working with Honda to nurture the next generation of trained engineers. Thanks to a close working relationship between the two organisations, hundreds of the company’s young apprentices will now gain City & Guilds qualifi cations every year. Looking beyond the UK, the global skills race presents major challenges


and opportunities for us all. City & Guilds’ partnership with education service provider Manipal has seen the creation of IndiaSkills – a bold venture in Bangalore that has redefi ned the way education and training are delivered in India. Meanwhile, the City & Guilds Centre for Skills Development has started a project to study young learners’ perceptions of vocational education and training around the world, with the aim of helping policymakers and the vocational education sector engage more effectively with them. With continued economic


uncertainty, heightened global competition and new technologies radically changing the way we communicate, there are more opportunities for City & Guilds to create innovative learning solutions that unleash talent for individuals and for our customers. As we move forward we will seek to offer clearer progression routes for learners, greater fl exibility in provision through e-assessment and an exploration of new ways to contribute to the green skills agenda. We will continue to share our know-how with everyone we engage with. I would like to thank the staff across the entire City & Guilds Group for their commitment in 2009-2010 and for their energy in meeting the challenges that lie ahead.


Chris Jones FlnstLM Director-General


06 / 07


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