SHAPING THE SKILLS LANDSCAPE
Widespread political and economic changes have had a major impact on the skills marketplace over the past decade, but in 2009-2010, City & Guilds proved its ability to deliver skills training, whatever the climate. By drawing upon over a century of deep sector insight, we rose to the challenge of meeting the skills needs of learners, employers and the wider economy against a background of uncertainty.
Spreading the word
Customer satisfaction In July 2010, customer satisfaction measured 83% – an increase of 5% on the previous year
Working at all levels of the education sector, City & Guilds used its expertise and know-how to help steer vocational education.
In July 2010, City & Guilds commissioned the Skills Economy Report to look at how employers view apprenticeships and vocational qualifi cations. 1221 employers across 26 industry areas in England took part in the research. The results showed that businesses see skills as a top priority for the country’s future prosperity and demonstrated the value of vocationally trained staff. The City & Guilds Centre for Skills
Development (CSD) looked at the issues faced by young people with mental illness as they progress from education into the workplace. CSD recommended that an understanding of mental health issues should be part of teacher training and continuous professional development. In August 2010, we launched our
Skills Map campaign to raise awareness of the opportunities available to recent school leavers. The map showed the pockets of talent around the UK and received coverage from national press and radio, targeting 14- to 19-year-olds directly. Such reports feed back into the work we do when developing groundbreaking qualifi cations.
To read the Skills Economy report in full, go to
www.cityandguilds. com/
57049.html
12 / 13 Driving force
When the government car scrappage scheme was introduced, City & Guilds needed to move quickly to provide new skills to meet the demands it brought.
As the global economic slowdown leads people to cut living costs, the car has become the focus of money- saving initiatives. Ensuring cars are well maintained lowers running costs but requires a workforce of qualifi ed technicians. A telling example where City & Guilds qualifi cations provided a quick response to this demand was at Coleg Menai College in Bangor, Wales. Coleg Menai added the new Automotive Technician Accreditation (ATA) suite of voluntary assignments to its engineering portfolio. Working with the Institute of Motor Industry sector skills council, we made Coleg Menai the fi rst City & Guilds centre to train employees for the ATA assessments. The fi rst six students completed the Service Maintenance Technician assessments in October 2009. This was an encouraging start for this top-level accreditation and a clear indication that City & Guilds is developing real solutions to current challenges.
To fi nd out more, go to www.
cityandguilds.com/automotive
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