LIGHT RAIL Cont. from page 49
The route then comes in towards Haymarket viaduct, right outside TIE’s offices.
“At the other end of the route, the team is undertaking work to extend a structure down by Forth Port Docks area. This is a bridge which needs to be widened, along with some other retaining wall structures in that area as well.”
This means that in total over 22 per cent of this phase of construction work has now been completed. What kind of effect has the Edinburgh Trams project had on rail jobs in the local area?
“Our business case has always said that we would create around 300 direct jobs during the course of the construction. Along with this our main contractor is a consortium made up of Bilfinger Berger and Siemens and CAF who both have management teams here in Edinburgh, where they are co-located with TIE’s management team. They will then also use a number of sub- contractors to deliver things like
civil engineering works, a large proportion of which will come from the local area.
“Because tram is a mixture of road civil engineering and specialist rail and systems works, Bilfinger Berger have tapped into the local market in Scotland - and also in Ireland – to bring in civil engineering expertise. I believe that there are also some local track installation outfits operating on the project as well.”
The Edinburgh Trams project will not only support jobs in construction, but also in the various tertiary elements of the network, including customer
service and administrative jobs as well.
“We are now readying ourselves for operations and have a team in Edinburgh already set up to plan this area of the project, with some of the main jobs here being the tram drivers.
“Early on in the project, the team also took the decision for there to be inspectors on the trams at different times, which will be quite a unique feature.”
“The decision was taken for two reasons: One is for customer care as we felt that passengers would feel safer is there was
an official on-board and the second is for revenue protection. Although the main method to buy tickets will be from ticket machine, there will also be the option for passengers to buy a ticket on board.
“There will also be jobs at the main control centre out at the depot, where the staff will have responsibility for controlling all of the trams movements, along with other staff on the ground. This will involve co- coordinating all maintenance work, along with liaising with other stakeholders in the city in regards to the environment around the tram.”
O Over 1 billion passengers counts towards
winning gold
ver the last 13 years, Acorel has counted over 1 billion
passengers across the DLR network.
Steve Bailey, communications manager for Serco Docklands, the company that operates the DLR on behalf of Transport for London, has said that Acorel’s passenger counting solution has become an invaluable tool for the business.
“It is essential for us to understand the passengers on the DLR system, their patterns of behaviour and growth. Fundamentally, these statistics
Oct/Nov 10
are used to help us plan our services to meet passenger demand and to schedule necessary closures when they will disrupt the least possible number of people,” says Steve.
As well as helping Serco help DLR customers, the statistics also support the commercial side of the business. He goes on: “There’s no doubt that accurate figures help us determine the value of advertising and retail space on the railway, which translates into revenue for the business.”
Focus ON-Board, Acorel’s statistics management tool,
gives our customers the clear knowledge on realistic passenger figures and gave them the confidence in scheduling the optimum service for their customers whilst reducing potential overcrowding and increasing customer satisfaction.
Acorel’s graphical tools allows you to fully understand the growth patterns across your
FOR MORE INFORMATION
For more information on how Acorel can help improve your network, please contact:
Phil Linnecor T: 01279 862791 M: +44 (0) 7808 788 785 E:
phil.linnecor@
acorel.com
rtm53
network with vehicle load analysis and route segment saturation based on day, week and month, allowing you to accurately plan the future demands.
All Acorel’s customers have found significant cost saving benefits in their networks by using the tools.
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