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IN THIS ISSUE 12 JUST THE TICKET


Ashwin Kumar explains how Passenger Focus’ latest research shows too many passengers are standing in ticket office queues waiting for help from staff whilst ticket machines lie idle


16 CROSSING THE CAPITAL


After being given the green light by the coalition government, the team at Crossrail can finally concentrate on the task in hand. RTM asks Chris Sexton how the project is going


34 THE CONCORDE OF THE TRACK


Plans to build a high-speed network between London and the Midlands are going ahead despite the economic climate. RTM asks renowned transport designer Paul Priestman what we can expect from the design of any new high- speed rolling stock


The Concorde of the track 34 39 AS GOOD AS NEW


East Midlands Trains are carrying out a major refurbishment programme on their fleet. RTM finds out more from engineering director Tim Sayer


50 ALL CHANGE AT NEXUS


The refurbishment programme taking place on the Tyne and Wear Metro is one of the most ambitious light rail projects taking place in Britain. Rail Technology Magazine finds out more from Ken Mackay


Rail photography award winners announced 06 REGULARS


03 04 09 11 85 94 95 96


Editor’s Comment News


Company News Comment Buyers Guide Events


Subscription The Last Word


t h e i n d e p e n d e n t t e c h n i c a l t r a d e j o u r n a l f o r t h e U K r a i l i n d u s t r y Oct/Nov 10 rtm www.railtechnologymagazine.com A Metrolink make over 46 59 KEEPING SAFETY ON THE RAILS


THE CONCORDE OF THE TRACK High-speed rolling stock


JUST THE TICKET


Why passengers prefer queues to ticket machines ALL CHANGE AT NEXUS


Refurbishing the Tyne and Wear Metro COVER STORY


Aggreko provides power and temperature control solutions to customers who need them either very quickly or for a short or indeterminate length of time


07 rtm1


A major inquiry and three tragic deaths have brought the question of rail safety back into everyone’s minds. RTM asks the chief inspector of railways and director of railway safety at the ORR Ian Prosser what needs to be done to improve the situation


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Oct/Nov 10

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