Seminar Programme
16.00 – 17.00
Cross Channel Retailing in an Electronic World?
Speaker: Andrew McClelland, Director of Business Development, IMRG Andrew will be highlighting the growth of e-Retail and how retailers are maximising the potential of cross channel retailing through marketing strategies, systems and technology.
16.00 – 17.00
Collecting Contemporary Jewellery
Speaker: Joanna Hardy, Jewellery Expert and Historian There is a wealth of talented and inspirational jewellery designers and makers who are creating jewels that will become the antiques of the future. Pieces that become timeless and have stood the test of time have succeeded because of their originality and craftsmanship.
Multi-Channel Retailing
Hampton Room
Jewellery Trends Victoria Room
Monday 6 September Time
10.00 – 11.00
Title, Speaker & Synopsis
Platinum – Power Behind the Profit: New Sales Training for Retail Professionals
Speaker: Christine Knott, Retailer Sales Training Consultant, Platinum Guild International
Consumer expectations are forever changing, as is the role of the retailer in meeting them. Platinum wedding rings are the purchase of a lifetime for your customers, and turning one sale into three hinges on the approach of the salesperson.
10.00 – 11.00
Driving Performance Through Effective Leadership
Speaker: Dennis Reid, RPS Chairman, Retail Performance Specialists Successfully managing a retail jewellery business depends entirely on the manager’s ability to provide clear and consistent leadership. This practical and interactive workshop will share some simple but effective systems, tools and techniques employed by the world’s leading retail jewellers.
11.00 – 12.00
The Evolution of Men and their Jewellery – From Medallions on a Bed of Hair to a Full Chest Wax and Rosaries
Speaker: Stephen Webster, Founder and Director, Stephen Webster
Stephen Webster talks about the changing trends in men’s jewellery, why his men’s jewellery is popular, what he thinks about when putting together a new collection for men, who is buying men’s jewellery and what he thinks are the key aspects to help retailers sell more men’s jewellery.
12.00 – 13.00
Building Your Online Brand – Your Customers are Your New Sales Force
Speaker: Eddie Prentice, WSI Internet Marketing Consultant, Adaptive Consultancy The growing importance of social media and blogs has changed the internet marketing landscape. This seminar explores the need for a more strategic approach to content marketing on the internet.
Correct at time of going to press
Multi-Channel Retailing
Hampton Room
Stream & Room
Technical Skills and Product Knowledge
Windsor Room
Retail Strategies for Success
Whitehall Room
Jewellery Trends Boulevard Bar
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25: Essential Guide seminar programme
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