G2
On Leadership
The rage of followers
Opposition protests against Kyrgyzstan’s government today, like the protests in Iran late last year, demonstrate the power of citizens to challenge and even overthrow their political leaders. How can leaders recognize the signs of growing rage among followers? In the age of YouTube and Twitter, do citizens and followers have more power to challenge leaders?
KLMNO
As part of the Coro Fellows
Program in Public Affairs, Lanre Akinsiku is one of 12 Southern California fellows engaged in a graduate-level leadership training
program.
History reveals that citizens’ power to challenge their leaders has not rested with their tools or resources, but within the minds of the citizens themselves. Social media, like YouTube and Twitter, makes communication about repressive leadership more accessible to a global audience. Yet the ability to mobilize people, to commit them to action, still lies with citizens’ recognition of their own power. Kyrgyzstan, then, is an example of what leadership, birthed from frustration and disempowerment, looks like. The protesters in Kyrgyzstan have broken the suffocating dichotomy of authoritarian leader and powerless follower; they are demanding a partnership. In doing so, they remind us that power, regardless of the system, remains with the follower.
A Reagan-era ambassador and arms-control director, Ken Adelman is co-founder and vice president of Movers and Shakespeares, which offers executive training and
leadership development.
So we thought in the 1980s, when Secretary of
State George Shultz explained to Soviet leader Mikhail Gorbachev how the “information revolution” would invariably sweep away totalitarians. Computer power would trump people power. Resembling Karl Marx’s certitude, here was a historical inevitability. Everyone had better recognize this “march of history.” As we know, history moves mysteriously. It
doesn’t march in a straight line. We now know two flaws in that conventional wisdom. First, government officials control the
Excerpts from On Leadership, a Web feature exploring vision and motivation by Steven Pearlstein and Raju Narisetti. To see videos and read the entire panel’s comments, go to www.washingtonpost.com/leadership.
on washingtonpost.com
This week’s business chats
VLADIMIR PIROGOV/REUTERS
People help a victim of clashes between police and protesters in Bishkek, Kyrgyzstan’s capital.
washingtonpost.com/ discussions
WEDNESDAY
Derrick Dortch, federal jobs, 11 a.m.
THURSDAY
Color of Money columnist Michelle Singletary, noon.
ROB PEGORARO
For all its charms, the iPad won’t replace your laptop or smartphone — just yet
pegoraro from G1
luggage. But that says as much about the sloppy design of many netbooks and the limited capabilities of e-readers such as Amazon’s Kindle series and Barnes & Noble’s Nook as it does about the iPad’s virtues. The first among them must be
browsing the Web. This WiFi-enabled tablet’s 9.7-inch touch screen and speedy processor provide an experience far superior to that on Apple’s smaller devices. Pages snap into view as fast as they would on a desktop, and you rarely have to zoom out or scroll sideways to view their content.
Typing is easier when each on-screen key is the size of a grown-up’s fingernail instead of a child’s. With the iPad held sideways, it’s even — barely — possible to touch-type. Or you can use a Bluetooth wireless keyboard.
But without Adobe’s Flash software, the interactive content
on many sites, The Post’s included, disappears on the iPad. This represents a bigger problem on this device than on the iPhone, where many sites automatically serve up mobile, Flash-free versions. The iPad’s larger size allows for outstanding battery life, although replacing its sealed-in-the-case battery will require professional service. With WiFi on and its screen set to stay illuminated, the review iPad lasted for almost 12 hours while playing music; leaving WiFi off added about half an hour. For similar reasons, the iPad
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makes for a much better photo and video viewer than an iPhone or iPod Touch, helped by applications from ABC, Netflix and others that let you watch TV shows and movies from those sites. (Then again, the iPad’s iPod music software buries its shuffle-playback option so deeply that I had to look for it in the manual.) The iPad will do even better in this role when a software update, due this fall, finally lets it run Web-radio programs while you do other things. You’d think the iPad would be
a great e-book reader, too, but its hardware sets it back. The
screen lends a slight bluish tint to the white of an on-screen page, its glossy coating reflects the sun and other overhead lights, and at 11
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pounds, it’s too
heavy to enjoy reading while standing up. In its favor, it can display colors and turn pages without a distracting pause, unlike the “e-ink” displays on the Kindle and its ilk. Apple offers a new iBooks
store for the iPad, but its selection falls short of Amazon’s Kindle Store and its prices exceeded Amazon’s in a few test cases. You can also run Amazon’s Kindle software on the iPad or read electronic editions of some newspapers and magazines. The iPad looks weakest as a
productivity device. Although developers have shipped some creative applications for it — the $9.99 iPad version of Apple’s Pages looks downright pretty, a word I didn’t think I’d use to describe a word processor — sharing your work from the device is tricky, and printing it is impossible. Forget the iPad’s advertised
compatibility with existing iPhone applications: They either run inside a small frame at the center of the screen or appear crudely magnified, with blurred type and graphics.
Buyers will want to hold out
for iPad-compatible programs, noted with a plus symbol in the App Store. But they’ll also have to hope that iPad developers, especially smaller ones, can survive the App Store approval process: This company has a history of rejecting or removing applications for poorly explained reasons and shows no signs of relenting. Would-be buyers also have to
worry about future versions of the iPad making today’s look like the 1.0 release it is. For instance, mobile broadband-compatible models, at $130 extra, are due at the end of the month. (You’ll be able to buy wireless access from AT&T, a month at a time, starting at $14.99.) But what if later on, Apple ships a lighter, paperback-size model? Meanwhile, you can also
expect, or perhaps just hope, that e-book and netbook vendors will step up their game. The iPad may be the first good
—not great — device to fill the gap between laptops and smartphones, but that doesn’t mean it should be the first one you buy.
robp@washpost.com
Living with technology, or trying to? Read more at voices.
washingtonpost.com/ fasterforward.
What it costs to make an iPad
Here’s an estimate for the non-3G, 16-gigabyte model:
Touch screen
Glass overlay on top of the display
Display
9.7-inch diagonal, most expensive component
All enclosure materials
Everything that is not electronic. Includes cable harnesses, plastic bits and the main printed circuit board, which is used to connect all of the electronic components.
Bluetooth/WLAN module
Provides WiFi access and Bluetooth for accessories (wireless keyboards, etc.)
Battery
Supposed to last up to 10 hours when using WiFi or listening to music, according to Apple.
Box contents
Packaging, literature and accessories
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Q: My copy of iTunes just la- beled a CD in Japanese. What happened?
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A: One of my colleagues ran into this issue a few weeks ago — a rare hiccup in the usually reli- able Gracenote Media Database that iTunes uses to identify CDs. Gracenote, an service original- ly known as CDDB and now a So- ny subsidiary, is a clever solution to the lack of computer-readable title and track info. (The CD-Text standard, which does allow add- ing that sort of data, has been largely ignored by record labels.) Gracenote matches the length of each track on the CD and the CD’s total time with an online data- base that includes listings sub- mitted by labels and those uploaded by individual users. My co-worker’s CD must fall into the latter group — and the
NOTE: Not all smaller pieces are shown, just major assemblages. Estimates do not include costs for research and development.
Other materials Manufacturing
Total What it costs to buy
HELP FILE
user in question must have bought a Japanese-market copy of the disc. Fortunately, correct- ing the mistake is easy enough. Select the entire album, right- click and choose “Get Info,” and type the artist and album name into that dialog box. Then select one track at a time and use the same process to change its title.
How do I get Mozilla Thunder- bird to start a reply at the top of the message, not the bottom?
This setting doesn’t live in the Options dialog box, where you’d expect. Instead, go to Thunder- bird’s Tools menu and select “Ac- count Settings.” Then choose your account, click “Composition & Addressing” and choose “Start my reply above the quote” from the drop-down menu below “Au-
tomatically quote the original message when replying.” Note that this choice can be
somewhat controversial; some users prefer to see replies follow the message, while others like to answer each paragraph of a mes- sage inline.
But just about every e-mail us- er should agree on this: If you’re answering a long message, delete everything but the parts you’re directly addressing in your re- sponse.
robp@washpost.com. Visit
voices.washingtonpost.com/
fasterforward for his Faster Forward blog.
65.00 32.50 8.05
21.00 7.50
86.55 9.00
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Ezra Klein on economic policy, noon.
FRIDAY
Cars columnist Warren Brown, 11 a.m.
Elizabeth Razzi on real estate, 1 p.m.
network switches — to block “unhelpful” sites, phrases or words. And that governments control a lot of keyboards — to flood the airwaves. China, Iran and the like have done remarkably well quashing “the power of citizens to challenge,” maybe more than we ever suspected. Second, we’ve come to realize that countries can indeed attain economic development without political development. What we’d thought — that development needed open sources of information and open choices — ain’t necessarily so. Again, see China. Hence the people power in Kyrgyzstan is a most unusual one. Oppressed people overthrew bad leaders long before Twitter, but haven’t done so a lot more since.
SUNDAY, APRIL 11, 2010
Scott DeRue is an
assistant professor of management and organizations at the University of Michigan Stephen M. Ross School of
Business. With Maxim Sytch, he created the student-driven Leadership Seminar discussion group.
The tendency for autocratic leaders is to suppress the voice of people, and operate under the doctrine of “we know what is best for you.” The ironic part is that, in cases such as Iran and Kyrgyzstan, opposition leaders gain popular support because they do listen to the needs of people, and then leverage that knowledge to win support for their own claim to power. Unfortunately, once in power, those same leaders will usually forget that listening to the people and their needs for leadership is what enabled them to come into power in the first place.
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