NEWS
InTechnology poised to build partner base
UNIFIED Comms and cloud computing specialist InTechnology is on a campaign to expand its UK reseller partner base. Phillip Toms, Partner Sales
Manager at InTechnology, said: “We have launched a Unified Communications solution with integrated IP telephony, video calling and audio/video conferenc- ing on demand. We’re recruiting partners who can white label our Unified Comms solutions and drive them out to market.” InTechnology is also looking to
increase the number of reciprocal partnerships, where software pro- viders, for example, take advantage of InTechnology’s cloud. And the company has partnered with e- know.net, a UK managed services
structures for simple, fixed price, high-grade delivery of man- aged alternatives is strong, noted InTechnology. Helen Newman, Marketing
Manager at e-know.net, said: “Offering a route for vendors to put their suite of solutions in the cloud is the obvious starting point, but clients are soon keen to explore the wider outsourcing opportunities. “By partnering with InTech-
Phillip Toms
provider that delivers application hosting, SaaS, DR and business continuity solutions. The growing demand to
exchange some of the cost and complexity of in-house IT infra-
Obsidian Wireless in ComputerTel link up
CALL recording and quality moni- toring software firm ComputerTel has partnered with mobile call recording firm Obsidian Wireless to create an integrated ‘in box’ mobile voice recording solution. Notably, ComputerTel’s call
recording system shares a core hardware platform with Obsidian’s technology, which means that the Obsidian Mobile Interface Gateway plugs directly into the ComputerTel server, without the need for a separate interface. Dave Brown, Chief Operating
Officer of Obsidian Wireless, stat- ed: “Our two technologies are com-
patible and form a fully integrated combined solution, which offers a more seamless and resilient option for the customer.” He noted that ComputerTel is not only a key technology partner, but also a sales partner that will take Mobile Compliance Suite into new and existing client opportunities. Philip Haynes, MD of ComputerTel, commented on the agreement: “The addition of the Obsidian mobile recording as an integrated module of our record- ing solution allows us to provide complete cover of a company’s total recording requirements.”
Union Street staffs up
UNION Street Technologies has recruited four new experienced support staff to help comms providers make the transition from Openreach WLR2 to WLR3 access. Openreach will withdraw WLR2 on 30th June 2011, by which time all comms providers must migrate to WLR3. Openreach advises that CPs should have completed the move by 31 March 2011. Tony Cook, Union Street MD, said: “The transition to WLR3 represents a major challenge for our customers. While there are great benefits for comms providers using WLR3, the changes to current working practices are considerable with increased responsibility levels for providers. For the majority of our customers that have implemented the Union Street WLR3 Portal solution, we want to ensure that the transition is as seamless and pain free as possible.”
nology, we can enable businesses to enjoy the flexibility of a centralised solution that integrates with their day-to-day business processes, with minimal upfront investment and full 24x7 support.”
sgilroy@bpl-business.com
Support for Samsung at Nimans
NIMANS and Rocom have bol- stered their support structure for Samsung resellers with the intro- duction of a dedicated in-house licence key delivery process (on a trial basis), designed to speed-up on-site installations. Jonathan Beatson, Samsung
Business Manager at Nimans and Rocom, said: “We have boosted our presence in the south of England with additional manpower, and have also started to produce our own licence keys. Resellers will be able to have them sent out with systems, saving their engineers time and money.” A Samsung scrappage scheme also aims to stimulate new business. By upgrading a customer’s existing phone system with an equally sized Samsung platform the chassis will be offered free of charge.
Another scheme that aims to
drive sales is Samsung’s Road to Budapest incentive. Resellers who register accumulate points for each sale. The Top 10 highest perform- ers will win an all expenses paid VIP four-day luxury break to the Hungarian capital later this year.
Optimism in ICT industry companies
DESPITE ongoing pressure on profits, IT and telecoms firms are among the most confident about their prospects for the next six months compared to other sec- tors, according to research from Santander Corporate Banking. Santander’s figures show that 82% of technology, IT and tele- coms company owners are confi- dent in the prospects of their own business for the first half of 2010, up on the 72% who were opti- mistic when the research was first conducted in September 2009. Confidence in the technology, IT and telecoms sector is ahead of the national average where 74% of firms are optimistic about the next six months.
The national average has stalled
since September 2009 when 75% of companies were confident about their prospects.
Confidence is higher among firms with turnovers of £25m-plus, which reported average profit rises in the past six months of 14.1%.
www.comms-dealer.com
Swyx signs IPIT as sole distributor
SWYX has revamped its channel strategy and named IPIT as a single fulfillment partner.
The company will be respon- sible for supplying and supporting the pure software-based UC solu- tion, SwyxWare, to existing and prospective Swyx resellers. Marco Crueger, Director of Sales
at Swyx, said: “We wanted to sim- plify our channel strategy. IPIT has an experienced team with a broad knowledge of Swyx, for technical support, training, project manage- ment and installation services. “The change in policy will enable us to get closer to our resell- ers and offer them more attractive pricing and margin opportunities.” Tim Price, MD of IPIT, added:
“Our engineers have much experi- ence of Swyx installations, from small 20 user sites to large multi- site deployments. “We also have much experience with MPLS and SIP technologies. This enables us to design and build complex solutions.”
Schools move into a new era of video
A GROWING number of pri- mary and secondary schools are leveraging videoconferencing for classroom-to-classroom collabora- tion as a way to expand their cur- riculum and interact with students and teachers in other regions. Each year hundreds of schools get their first experience through Read Around the Planet, a free videoconferencing event sponsored by Polycom and US-based Two- Way Interactive Connections in Education. In its ninth year, the
event involved more than 58,000 students in six countries. Elaine Shuck, Global Market
Director of Primary & Secondary Schools at Polycom, said: “Video- conferencing in schools is expand- ing from popular virtual field trips with great content providers like museums, to include more direct collaboration between classrooms. “Read Around the Planet is a
great way to engage students and expand the possibilities for class- room education.”
8 COMMS DEALER APRIL 2010
www.comms-dealer.com
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