NEWS
Orr promoted to sales chief
PETER Orr, who was instrumen- tal in revamping Servassure after its acquisition by Daisy in August 2009, has been appointed as Sales Director for the Servassure group. Orr’s focus will be on driving sales with BT, across all UK chan- nels and the internal Daisy group. He said: “Despite challenging
times last year many of our partners have stayed loyal, including BT. “With backing from Daisy we
have re-established the Servassure name and our goal is to deliver
a quality service and professional account management to partners.” According to Orr, 2010 is prov- ing to be an ‘exciting year’ for Servassure, with new developments and larger partners coming on board. “People can expect to hear a lot more about Servassure in com- ing months,” added Orr. Prior to Servassure, Orr held senior positions with Teleware, PNC Telecom, Worldcom Inter- national and Siemens.
Full story on page 24
O-BIT telecom has signed the first group of companies to O-bit Local Business (OLB), a program that supports smaller telecoms firms. O-bit’s CEO, Dave Breith, said: “Many smaller businesses think opportunities such as hosted VoIP are out of their reach due to the potential costs. With OLB, providing these products becomes a realistic option.”
F1 incentive scheme for NEC dealers
A FORMULA One Grand Prix incentive scheme from Nimans and Rocom will see eight top perform- ing NEC resellers scoop a place at Silverstone to witness world cham- pion Jenson Button take on Lewis Hamilton for the first time on the same team this season. Wining resellers gain a weekend away which includes a champagne reception, VIP hospitality and two nights accommodation. NEC Business Manager at
Nimans and Rocom, Andy Clark, commented: “The British Grand Prix is one of the highlights of the sporting calendar. “Winning resellers will enjoy the finest hospitality and plenty of high octane entertainment.” The incentive closes at the end
of June.
Carter joins Alcatel-Lucent
FORMER Ofcom chief and Minister Stephen A. Carter has joined Alcatel-Lucent as Chief Marketing, Strategy & Communication Officer. Ben Verwaayen, CEO of
Alcatel-Lucent, said: “A vital next step for our company is to trans- form our marketing and bring the Alcatel-Lucent strategy to life for our customers and for the market.
Stephen will bring the leadership needed in these key areas.” Carter served as the Minister in the UK Government for the Communications, Technology & Broadcasting Sector, where he was the author of the Digital Britain Report, and the follow-on Digital Economy Bill. Before that he held a variety of Senior Executive roles in the
media and comms industry includ- ing the Group Chief Executive of Brunswick LLP, the founding Chief Executive of Ofcom, MD of NTL UK & Ireland, and MD & Chief Exec’ of J. Walter Thompson UK. Carter said “Alcatel-Lucent is a company on the move, in a sec- tor experiencing rapid change with leadership committed to meeting that change head on.”
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Growth in IPT sets the pace
A TALE of two trends characterised the Western European Enterprise Voice market last year, which fell over 23 per cent but showed solid growth in Q4 2009, more robust than any quarter since Q4 2007. IP Telephony continues to be the fastest growing segment of the Enterprise Voice market, with IPT representing nearly 70 per cent of the total telephony market, the remainder being legacy market PBXs and KTS. According to Synergy Research
Group, the top three vendors gaining share in Western Europe included Alcatel-Lucent, Avaya, and Aastra. Market share gains in Western Europe in 2009 were dif- ficult, says Synergy’s pundits, with those that gained or lost evenly split between seven vendors gaining share and seven vendors losing. Alcatel-Lucent got the largest
share gain year over year with a gain of 2.64 market share points, followed by Avaya with 1.47 points and Aastra with 1.41 points. Jeremy Duke, Principal Analyst
and Founder, Synergy Research Group, noted: “In looking at the vendors in Western Europe, we see an extraordinary tight race for the first position. “It could be argued that three vendors tied for second place in
2009. Nowhere else in the world do we measure such a close prox- imity and concentration of market shares.”
The results for 2009 market
share leadership across West Europe indicate a diverse set of rankings. For example, the top three ranked vendors in the UK were Avaya, Cisco and Mitel. In France, the top three rankings were Alcatel-Lucent, Aastra and Cisco. In Germany, Siemens was number one, followed by Avaya and Alcatel-Lucent. Another point of interest highlighted by the research is the growing market for IP phones in Western Europe.
Although Cisco is the lion-share holder of the market, it continues to see its share under attack. In 2009, Cisco shed 3.5 market share points compared to Alcatel-Lucent gaining 5.2 market share points.
Western European 2009 IPT line shipment market shares:
1. Alcatel-Lucent 17.67% 2. Avaya 3. Aastra
4. Siemens 5. Cisco 6. Nortel 7. Mitel
16.94% 16.93% 16.54% 15.41% 5.96% 5.82%
Source: Synergy Research Group
Opal targets smaller fi rms with cost-effective Offi ce Complete
OPAL is offering small businesses a new low cost package, called Opal Office Complete, which signifi- cantly undercuts rival offerings in the market, claims the company. Office Complete offers unlim-
COMSTOR UK’s HP ProCurve incentive winner, Adam Franklin, won the use of a Porsche for three days and an all-expenses-paid weekend at Cotswold House, an exclusive Cotswold Boutique Hotel. He won the incentive following a top class sales performance for the HP ProCurve team at Comstor UK, promoting initiatives such the Partner Preferred FastTrack programme, free sales and technical universities and a hands-on lab day, as well as the top sales results of the quarter. Clive Hailstone, Sales Director at Comstor UK, said: “We have had a lot of success since Comstor has started to offer HP ProCurve to our partners and much of this is down to the hard work of our sales team. It is great to be able to reward their extra effort. Adam fully deserves this luxury weekend.”
ited broadband, mobile and fixed- line communications for a budget fixed monthly fee. The scalable proposition has
been developed to support the UK’s small businesses and the high num- ber of so called ‘recession entrepre- neurs’ launching new ventures. The service includes up to
24MB broadband, free line rental with unlimited calls, an 0800 num- ber, a free web builder and domain
Paul Lawton
name, and a Blackberry 8520 with unlimited email usage and 300 mobile minutes. Addressing the need of home- workers, Opal is also opening up
its Opal Office Broadband proposi- tion to offer a complete small busi- ness homeworking solution. Paul Lawton, MD of Opal, commented: “There are on aver- age 390 new businesses setting-up each week. Investing in new com- munication infrastructure can be hugely expensive, not to mention time consuming, especially if IT and telecoms is not a core area of expertise for the business owner. But it is an absolutely necessity. “Business-grade communica-
tions are essential to move forward, grow and ultimately prosper, as a business. That is where our busi- ness start-up package comes in.”
Spring into Convergence:Register now at: www.sphinx.co.uk
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12 COMMS DEALER APRIL 2010
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