RTCONTENTS
03
21
>The
Offshoring
Issue
How to make the most of the
strategic options for sourcing
business-critical technology
functions and expertise
11 14 32
NEWS FEATURES CASE STUDIES INNOVATIONS
06 IC ELAND:
PAYMENT SYSTEMS AND
32 NEW LOOK: The 37 SURFACE:
High Street retailer
FRAUD PREVENTION
leading fashion retailer Microsoft surface-
con½ rms IT outsourcing
SOLUTIONS
becomes one of the computing platform gets
commitment
14 CU RRENT TRENDS:
½ rst retailers to increase European launch at CeBIT
08
Safeguarding payments in
operational ¾ exibility and UK demo with new
RACEFIT:
tough times
and strengthen its hospitality suite designed
Specialist e-tailer speeds
foundation for future by Avanade
business development on
16 ECOCARD :
international growth with
Macs
Now even plastic can
37 FEEFO:
Oracle Service Oriented
09 S OCKSHOP:
make payments green
Retailers are beginning
Architecture (SOA) Suite
to rely on a new
Amazon provides retailers
18 MUL BERRY:
34 POUPART: Updating independent reviews
with e-commerce options
Luxury brand bags fraud
its systems with Microsoft platform for clear
10 BARCLAYCARD:
prevention kit
Dynamics NAV has feedback and marketing
Partnership with Orange
SPECIAL SUPPLEMENT
improved the fresh advantage
targets mobile payments
– THE OFFSHORING
produce wholesaler’s
38 SECOND LIFE:
11 MOTHERCARE:
ISSUE
management of
The virtual world aims to
Browser-based in-store
information and decision
21 COVER:
expand e-commerce offer
printing saves time and
making
How to net the best in
in 2009
money
specialist retail IT services
36 CO-OP GROUP:
38 BO OST:
13 EV ENTS:
The UK’s largest mutual
24 PM C:
The virtual salesperson
This year’s reta awards
retailer has transformed
Offshoring tips from chief
comes to a shop¾ oor in
winners step into the
business processes across
executive, Paul Mason
the Netherlands
limelight
its group with a phased
29 BO OTS:
document management
Managed system improves
deployment
customer contact
MARCH 2009 RETAIL TECHNOLOGY
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