ENTERPRISENEWS
11
BARTON GRANGE
PAST TIMES SUPPORT
X Staples, the
world’s largest
of� ce product
BLOOMS WITH
MODERNISES EPoS ESTATE
company, has
IT SUPPORT
selected Oracle’s
Enterprise
H
igh Street retailer Past Times Simon Watson, Past Times senior
Manager
is using third-party electronic business analyst said: “We decided to
Con� guration
point of sale (EPoS) support work with Vista for our maintenance
Management
as part of ongoing work to bring the support due to the company’s in-depth
Pack to assist it
in implementing
performance of its till systems up-to- knowledge in this area. We were
change controls
date. impressed with the team’s approach
for achieving
The retailer, which specialises in and we also had positive feedback
new and evolving
developing and selling quality products after conversations with existing Vista
compliance
inspired by important design periods customers.”
requirements,
including those of
throughout history, has selected Mark Townsend, business
Sarbanes Oxley
The UK’s largest garden centre independent EPoS maintenance services development manager at Vista said: “Past
(SOX) and the
and marina development at Brock company, Vista Retail Support to provide Times is an expanding company and
Payment Card
near Preston, owned by the Barton maintenance across its EPoS estate. has exciting growth plans for 2009. We
Industry (PCI).
Grange Group, has achieved Past Times is in the process of look forward to supporting them with
signi� cant reductions in IT total cost introducing a new EPoS solution and their expansion plans through ef� cient
of ownership, energy and on-going needed a company to support the management and maintenance of the
support costs with the assistance of maintenance of its tills across its 102 company’s EPoS system.
CMS Group, since it opened in March stores in the UK and Ireland, covering “Past Times only has two or three
2008. over 220 tills. tills in each store, so it is fully reliant on
Barton Grange is on course to having its EPoS up and running at all
achieve a 60% reduction in helpdesk times. Our service will help support
desktop hardware calls by the end of the day-to-day requirements of the
its � rst year, and reduce total desktop business.”
power savings by around £1,500 per The new EPoS system has been
year. provided by specialist retail vendor
The 52-acre Brock Garden Centre VCS Timeless, a partner of Vista Retail
and Marina development employs Support.
over 200 part-time and full-time
staff. It features a cafe and coffee
shop, restaurant, farm shop, 80-berth
MOTHERCARE
X Debenhams
marina and car parking for 550 cars.
has implemented
CA’s Clarity
CMS undertook a comprehensive ADOPTS IN-
Project & Portfolio
IT and business analysis of the
STORE PRINTING
Manager to help
Brock Centre, reviewing business
slash the volume
and IT requirements of individual Mothercare, which also owns the Early
of resources and
departments and key users, before Learning Centre chain, is rolling out
money being spent
on unpro� table
presenting their recommendations. net.tickIT, the browser-based sign and
or ineffective
“The CMS analysis gave us a ticketing solution from Pierhouse, the
projects. As well
solid foundation upon which to marketing management specialists, to its entire point-of-sale (PoS) estate of
as enabling the
select and implement the correct IT more than 230 stores.
retailer’s project
technologies for our business, reducing Initially, Mothercare will use net.tickIT to manage markdown labels and
management
of� ce to deliver IT
the Centre’s total cost of IT ownership tickets, however, the intention is for all its branches to print data-rich, shelf-
projects across the
and delivering a tangible return on edge communications in the future.
business, Clarity
investment,” said Adrian Gilchrist, “The impetus to move to in-store printing was the introduction of Early
PPM provides
Barton Grange administration Learning Centre products into Mothercare outlets and the requirement to
faster access to
services manager. manage their markdowns,” explains Richard Godfray, Mothercare group retail
more accurate
information for
“In addition, their contribution to systems manager.
better product
the project’s smooth running has “While the creation of a markdown label is, in itself, not a complicated
availability and
allowed us to put in place a secure, process, we knew that implementing a web-based marketing solution would
an enhanced
scalable communication infrastructure also provide us with the capability to extend the range of PoS we could
Debenhams
to support all the Brock site’s systems produce in-store to shelf-edge labels and barkers and save staff time, as well
experience
whether customers
and services developments.” as material and transport costs.”
are online or in-
store.
MARCH 2009 RETAIL TECHNOLOGY
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